Stopped working after a year, no support, no money back

  • Plugin worked for my needs, but after transferring to a new host provider my plugin would not re-validate saying my key had “expired”. Support has not responded to my ticket in over a month. Buyer beware.

Viewing 4 replies - 1 through 4 (of 4 total)

  • @lloydwaddell,

    Thank you for your feedback. I am very sorry to learn about your issue. Yes, it happens, if you change your hosting you would need to generate a new serial number, which can be done through your BUP account.

    Could you please let me know what is your ticket number, we are not allowed to offer suport here.

    Cheers

    Thread Starter lloydwaddell

    (@lloydwaddell)

    @usersultra my ticket # is 36774

    Thank you for your reply. We will take care of your issue ASAP.

    Please check your ticket, try to validate your domain again.

    We are sorry, we can’t offer support here. Just update your ticket on our ticket system.

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stopped working after a year, no support, no money back’ is closed to new replies.