Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Suresh Prasad

    (@sureshprasad)

    Hey @lgsm52,

    Thanks for your query. However, it’s working fine here. Just see the screenshot and let me know.

    Likebox: https://prntscr.com/bcyxq1
    Follow button: https://prntscr.com/bcyysx

    Thread Starter lgsm52

    (@lgsm52)

    Thanks for your prompt reply Suresh. I’ve tried it on smartphone, tablet and Firefox browser but still can’t see it. There’s just a blank space. The code is definitely there but no images coming up.

    Plugin Author Suresh Prasad

    (@sureshprasad)

    Just change the width of page plugin. You have used both width and height 30.
    The Min. width shall be 180 & Max. 500 whereas the pixel height of the plugin should be Min. 70.

    Now let me know if it works for you.

    Thread Starter lgsm52

    (@lgsm52)

    Nope. I’ve tried various widths and heights but still nothing. I’m going to deactivate then reinstall and see what happens.

    Thread Starter lgsm52

    (@lgsm52)

    OK. I’ve deactivated, logged out, logged back in then reactivated. I then set up the ‘Like Box’ widget at the top of the Primary Side Bar. Then I added a Text box immediately below this and inserted the Code for ‘Follow’. I saved both.
    I then went to ‘Visit Site’ and it showed both buttons and images where they were supposed to be. I went back into Widgets and moved the ‘Like Box’ widget to the bottom of the Primary Side Bar. I went back to ‘Visit Site’ and the Follow button was at the top and the Like button was at the bottom of the Primary Side Bar as I had wanted.
    BUT I then logged out of Word Press, checked the site through Firefox and it was back to the same blank spaces! My partner’s just checked the site on his tablet and it’s showing blank spaces too.
    So, it seems that logging out of Word Press seems to be the issue here. As soon as I do that, it seems to deactivate the programme.
    Of course that doesn’t explain how you can see the buttons.

    One final thing; I just moved the Like Box widget back to the top of Primary Side bar and went to ‘Visit Site’. It flashed up a message indicating that it was loading – but then it just went blank again!
    Don’t know how much of this helps but fingers crossed!

    Thread Starter lgsm52

    (@lgsm52)

    I’m guessing from the lack of response that I should just delete this widget and look for something that works? I have to say I’m extremely disappointed by the limited ‘support’ that I’ve received on this.

    Plugin Author Suresh Prasad

    (@sureshprasad)

    We are working to fix that bug. I will let you know after resolving issue. Inconvenience caused is deeply regretted.

Viewing 7 replies - 1 through 7 (of 7 total)
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