Stopped working after update

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  • Hey Praveen,

    Seems to be working when I test the form currently, though it’s possible that you may have rolled the version back since you were having problems.

    Can you confirm that you’re still seeing the unresponsive form? Also, can you tell us the version number of the plugin that you’re upgrading to and which browsers you’re seeing the unresponsive interaction with? Thanks!

    -tk

    Thread Starter Praveen Kumar

    (@spk100)

    Hi,

    I just tried again.
    1. Without entering anything in the form fields, i clicked on subscribe. And no error message was shown, nothing.
    2. entered values in the form. again the same result.

    WP Version:- 3.7.1
    Mailchimp Version:- 1.4.1

    No, i have not rolled back to the previous version.

    Browsers used: Chrome Version 31.0.1650.57 m, Firefox 26.0

    Hey Praveen,

    I’ve just tried your form as well and had success with it. Without the form filled in at all I got three red error alerts: Error screenshot

    With the form filled in I got this success message, followed by a confirmation email in my inbox: Success screenshot

    This indicates something may be blocking scripts on the client side. Do you have any add-ons or plugins within your browsers which could be blocking javaScript functionality? Have you been able to try the form from other devices or networks?

    Any other information you could provide us concerning the environments the issue is being seen in would be great. Thanks!

    -Gabe

Viewing 3 replies - 1 through 3 (of 3 total)
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