• Resolved danielgula

    (@danielgula)


    For some reason, the intro do not start. It was working before WordPress update.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter danielgula

    (@danielgula)

    Just to clarify. I tested in Firefox and its ok, but in Chrome didn’t work.

    Plugin Author Tomá? Groulík

    (@tomasgroulik)

    Hi, thank you for reporting.
    I’m not able to reproduce. For me it works at 5.8.1.
    Can you share a link to page where it is not working?
    What exactly has stopped to work?

    Plugin Author Tomá? Groulík

    (@tomasgroulik)

    Also please activate Debug Console Output so I can see debug data in console.
    Btw I just checked site you mentioned https://www.bojoga.com.br
    It seems like there are some other js errors, that may stop js processing.

    responsivevoice.js?key=TloFIqty:2 Uncaught Error: ResponsiveVoice Website Agent is already running
        at responsivevoice.js?key=TloFIqty:2
    (anonymous) @ responsivevoice.js?key=TloFIqty:2
    bojoga.com.br/:2749 GET https://www.google.com/recaptcha/api.js?render=6Le7HBQTAAAAAFuasBEHLDWt3IoQUdRl3SvdoPzI&ver=3.0 net::ERR_ABORTED 400
    bojoga.com.br/:2749 GET https://www.google.com/recaptcha/api.js?render=6Le7HBQTAAAAAFuasBEHLDWt3IoQUdRl3SvdoPzI&ver=3.0 net::ERR_ABORTED 400
    index.js?ver=5.5.2:1 Uncaught ReferenceError: grecaptcha is not defined
        at HTMLDocument.<anonymous> (index.js?ver=5.5.2:1)
    Thread Starter danielgula

    (@danielgula)

    Activated Debug Console and disabled the Responsivevoice plugin.
    Checked in Firefox and worked once.
    The button that start the Intro is the fancy [?] in the top of page.

    Plugin Author Tomá? Groulík

    (@tomasgroulik)

    Tour even doesn’t load its main scripts. Can I see an admin configuration?
    Best would be if you can provide temporarily admin access (you can send it to [email protected])
    If that is not possible from security reasons, please make tour admin config screen shot (full page screen capture – chrome addon)

    Plugin Author Tomá? Groulík

    (@tomasgroulik)

    It seems like there is some strange redirecting going on as permalink for your home page is https://www.danielgularte.com.br/bojoga/ however after is redirecting to https://www.danielgularte.com.br … that is not standard behavior and FREE version won’t work in this conditions. In PRO you can set exact URL for each step, so PRO should work, but that I don’t see as a right way how to fix this. I would suggest to fix this behavior as it can lead to many issues not just with our plugin but also with SEO and many other things.
    As this is not a issue of our plugin I’m marking this topic as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stopped Working After Wp 5.8.1 and The7 Theme’ is closed to new replies.