Stopped working, started, stopped again

  • Resolved KeithRowley

    (@keithrowley)


    6 years, 1 month ago

    As the title says – it just stopped then started then stopped over a few hours. The connection is OK. The bot works fine when log in at IBM workspace. The API calls are well inside limits. It’s the same on all browsers. I am using 7.6 as per a previous ticket (not answered yet) and updated to 7.7 – no difference – so back to 7.6. Any ideas? I have not added anything to the site. Had been working great for months and months. I asked IBM and they referred me to this support place.

    The page I need help with: [log in to see the link]

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  • Thread Starter KeithRowley

    (@keithrowley)

    Here is the latest error I get when the frame appears but no bot data:
    {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method”,”data”:{“status”:404}}

    Plugin Author intelahelp

    (@intelahelp)

    Hello!

    We are sorry for the delay in reply.

    Please let us know if the issue is still present from your side.

Viewing 2 replies - 1 through 2 (of 2 total)
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