Stops at Indexing

  • Resolved yellowbox

    (@yellowbox)


    2 years, 4 months ago

    Hi there, since the 19th our scans always stops at Indexing, with no error messages (debugging mode is on) while on the stage ‘file changes’

    Under diagnostics everything appears to have a green tick as well, i’ve sent a report by email as well

    
[Jul 20 22:40:40:1658356840.249094:4:info] Entering start scan routine
[Jul 20 22:40:38:1658356838.202095:4:info] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=542e42467d90e8405032715de5076358514d07bf71d5013d7493469384a36840&s=eyJ3cCI6IjYuMC4xIiwid2YiOiI3LjUuMTEiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvY2Fycm9zdHVkaW8uY29tIiwic3NsdiI6MjY5NDg4MzY3LCJwdiI6IjcuNC4zMCIsInB0IjoiY2dpLWZjZ2kiLCJjdiI6IjcuNjQuMCIsImNzIjoiT3BlblNTTFwvMS4xLjFuIiwic3YiOiJBcGFjaGUiLCJkdiI6IjUuNS42MC0wK2RlYjd1MSIsImxhbmciOiJlbl9HQiJ9&betaFeed=0&action=plugin_vulnerability_check
[Jul 20 22:40:36:1658356836.840009:4:info] Calling Wordfence API v2.26:https://noc1.wordfence.com/v2.26/?k=542e42467d90e8405032715de5076358514d07bf71d5013d7493469384a36840&s=eyJ3cCI6IjYuMC4xIiwid2YiOiI3LjUuMTEiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvY2Fycm9zdHVkaW8uY29tIiwic3NsdiI6MjY5NDg4MzY3LCJwdiI6IjcuNC4zMCIsInB0IjoiY2dpLWZjZ2kiLCJjdiI6IjcuNjQuMCIsImNzIjoiT3BlblNTTFwvMS4xLjFuIiwic3YiOiJBcGFjaGUiLCJkdiI6IjUuNS42MC0wK2RlYjd1MSIsImxhbmciOiJlbl9HQiJ9&betaFeed=0&action=ping_api_key
[Jul 20 20:56:18:1658350578.482496:2:info] 72000 files indexed
[Jul 20 20:56:18:1658350578.273435:2:info] 71000 files indexed
[Jul 20 20:56:18:1658350578.057318:2:info] 70000 files indexed
[Jul 20 20:56:17:1658350577.873917:2:info] 69000 files indexed
[Jul 20 20:56:17:1658350577.698875:2:info] 68000 files indexed
[Jul 20 20:56:17:1658350577.523027:2:info] 67000 files indexed
[Jul 20 20:56:17:1658350577.298687:2:info] 66000 files indexed
[Jul 20 20:56:17:1658350577.123626:2:info] 65000 files indexed
[Jul 20 20:56:16:1658350576.940283:2:info] 64000 files indexed
[Jul 20 20:56:16:1658350576.731737:2:info] 63000 files indexed
[Jul 20 20:56:16:1658350576.565071:2:info] 62000 files indexed
[Jul 20 20:56:16:1658350576.389111:2:info] 61000 files indexed
[Jul 20 20:56:16:1658350576.214379:2:info] 60000 files indexed
[Jul 20 20:56:15:1658350575.981500:2:info] 59000 files indexed
[Jul 20 20:56:15:1658350575.781379:2:info] 58000 files indexed
[Jul 20 20:56:15:1658350575.547013:2:info] 57000 files indexed
[Jul 20 20:56:15:1658350575.331132:2:info] 56000 files indexed
[Jul 20 20:56:15:1658350575.164332:2:info] 55000 files indexed
[Jul 20 20:56:14:1658350574.997622:2:info] 54000 files indexed
[Jul 20 20:56:14:1658350574.805912:2:info] 53000 files indexed
    • This topic was modified 2 years, 4 months ago by Yui.
    • This topic was modified 2 years, 4 months ago by Yui. Reason: formatting
Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi there,

    Thanks for reaching out!

    Can you send another diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    Thanks,

    Joshua

    Thread Starter yellowbox

    (@yellowbox)

    Hi Joshua,

    Thanks for the reply, I’ve resent the support diagnostic with my username

    Thanks,
    Phil

    Hi there,

    Thanks for getting back to me!

    Unfortunately, I am unable to locate the diagnostics.

    Would you mind sending them over again?

    Thanks!

    Joshua

    Thread Starter yellowbox

    (@yellowbox)

    Hi Joshua,

    No problem, I have sent the report again directly through the ‘Send Report by Email’ just now, please let me know if that arrives safely

    Thanks,
    Phil

    Hi there,

    Thanks for getting back to me.

    In order to better locate your report, can you please get back to me with the URL of your site?

    Thanks,

    Joshua

    Thread Starter yellowbox

    (@yellowbox)

    Yes no problem the URL of the affected site is https://carrostudio.com/

    Hi there,

    Thanks for letting us know.

    Unfortunately, we are still not receiving the diagnostic.

    Can you see if your hosting platform is blocking the email being sent?

    Please let us know.

    Thanks,

    Joshua

Viewing 7 replies - 1 through 7 (of 7 total)
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