Stops working randomly

  • Resolved bicnwa

    (@bicnwa)


    4 years, 6 months ago

    Hi
    I have the latest version 1.3.0 and it stops working randomly.

    When it stops working, I have to go into the setting, adjust the limit, and save and it works until it stops working again. Not sure, but I think sometimes it stops working by simply going into the settings page.

    Can you please help!

    Below is the woocommerce system report


    ### WordPress Environment ###

    WordPress address (URL): https://m4c.bic-ar.org
    Site address (URL): https://m4c.bic-ar.org
    WC Version: 4.4.1
    REST API Version: ? 1.0.15
    WC Blocks Version: ? 3.1.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.4.0
    Log Directory Writable: ?
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 77 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.21
    PHP Post Max Size: 6 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.64.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.7.30-log
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.4.1
    WC Database Prefix: rmrmwyf29m
    Total Database Size: 32.48MB
    Database Data Size: 22.30MB
    Database Index Size: 10.18MB
    rmrmwyf29mwoocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rmrmwyf29mwoocommerce_order_items: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
    rmrmwyf29mwoocommerce_order_itemmeta: Data: 1.52MB + Index: 0.88MB + Engine InnoDB
    rmrmwyf29mwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    rmrmwyf29mwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mactionscheduler_actions: Data: 2.44MB + Index: 1.52MB + Engine InnoDB
    rmrmwyf29mactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mactionscheduler_logs: Data: 1.47MB + Index: 1.83MB + Engine InnoDB
    rmrmwyf29mblc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mblc_instances: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    rmrmwyf29mblc_links: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    rmrmwyf29mblc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mcomments: Data: 0.48MB + Index: 0.39MB + Engine InnoDB
    rmrmwyf29mlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mmailchimp_carts: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mmailchimp_jobs: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29moptions: Data: 9.06MB + Index: 1.17MB + Engine InnoDB
    rmrmwyf29mpostmeta: Data: 2.44MB + Index: 1.94MB + Engine InnoDB
    rmrmwyf29mposts: Data: 0.47MB + Index: 0.13MB + Engine InnoDB
    rmrmwyf29mshortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rmrmwyf29mstatify: Data: 0.13MB + Index: 0.19MB + Engine InnoDB
    rmrmwyf29mtermmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mterms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mterm_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mterm_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29musermeta: Data: 1.48MB + Index: 0.66MB + Engine InnoDB
    rmrmwyf29musers: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    rmrmwyf29muser_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwa_confirmationlinks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwa_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwa_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwcj_track_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwc_order_product_lookup: Data: 0.25MB + Index: 0.28MB + Engine InnoDB
    rmrmwyf29mwc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    rmrmwyf29mwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    rmrmwyf29mwc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    rmrmwyf29mwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    rmrmwyf29mwpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    rmrmwyf29mwpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 139
    custom_css: 1
    customize_changeset: 3
    elementor_library: 1
    nav_menu_item: 22
    page: 15
    post: 4
    product: 52
    revision: 115
    shop_coupon: 1
    shop_order: 334
    shop_order_refund: 2
    user_registration: 1
    wont_gyrix_templates: 1
    wp_block: 1
    wpcf7_contact_form: 1
    wpforms: 2

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (30) ###

    Antispam Bee: by pluginkollektiv – 2.9.2
    BackWPup: by Inpsyde GmbH – 3.7.1
    Broken Link Checker: by WPMU DEV – 1.11.14
    Classic Editor: by WordPress Contributors – 1.6
    Contact Form 7: by Takayuki Miyoshi – 5.2.2
    Elementor: by Elementor.com – 3.0.5
    Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1
    Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
    GTranslate: by Translate AI Multilingual Solutions – 2.8.59
    Jetpack by WordPress.com: by Automattic – 8.9
    Limit Login Attempts Reloaded: by WPChef – 2.15.1
    Limit Orders for WooCommerce: by Nexcess – 1.3.0 – Installed version not tested with active version of WooCommerce 4.4.1
    Mailchimp for WooCommerce: by Mailchimp – 2.4.5
    One Click Order Re-Order: by CedCommerce – 1.1.5
    Regenerate Thumbnails Advanced: by ShortPixel – 2.3.2
    Site Offline: by Chandra Shekhar Sahu – 1.4.3
    SMSAlert – WooCommerce: by Cozy Vision Technologies Pvt. Ltd. – 3.3.7
    Statify: by pluginkollektiv – 1.8.0
    TinyMCE Advanced: by Andrew Ozz – 5.5.0
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.28

    User Registration: by WPEverest – 1.8.6
    Woo Customize: by – 1.0.2 – Installed version not tested with active version of WooCommerce 4.4.1
    Woo Order Note Templates: by Priyanka Bhave – Gyrix TechnoLabs – 1.3.4 – Installed version not tested with active version of WooCommerce 4.4.1
    Booster for WooCommerce: by Pluggabl LLC – 5.2.1 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Max Quantity: by Isabel Castillo – 1.5.2 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
    WooCommerce Services: by Automattic – 1.24.2 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce: by Automattic – 4.4.1
    WP Maintenance Mode: by Designmodo – 2.2.4
    WPForms Lite: by WPForms – 1.6.2.2

    ### Inactive Plugins (4) ###

    Akismet Anti-Spam: by Automattic – 4.1.6
    Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.3
    Woocommerce Cart Limit: by Webman Technologies – 1.2 – Installed version not tested with active version of WooCommerce 4.4.1
    WunderAutomation: by Wundermatics – 1.5.6 – Installed version not tested with active version of WooCommerce 4.4.1

    ### Must Use Plugins (4) ###

    1&1 Managed WordPress: by 1&1 – 1.1.0
    1&1 Product Subdomain: by 1&1 – 1.1.0
    Alfred, the Assistant: by 1&1 IONOS – 5.6.2
    IONOS – Help Center: by IONOS – 1.1.0

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #6 – /shop
    Cart: #7 – /cart
    Checkout: #8 – /checkout
    My account: #9 – /my-account
    Terms and conditions: #3 – /contact-us/privacy-policy

    ### Theme ###

    Name: Fancy Shop
    Version: 1.0.10
    Author URL: https://www.ceylonthemes.com
    Child Theme: ?
    Parent Theme Name: New York Business
    Parent Theme Version: 1.3.5
    Parent Theme Author URL: https://www.ceylonthemes.com
    WooCommerce Support: ?

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: –

    ### Limit Orders ###

    Enabled: ?
    Limit: 2
    Submitted orders: 58
    Remaining orders: 0
    Interval: weekly
    Interval start: 2020-08-30T00:00:00-06:00
    Interval resets: 2020-09-06T00:00:00-06:00

    ### Action Scheduler ###

    Canceled: 6
    Oldest: 2020-08-07 20:17:55 +0000
    Newest: 2020-09-03 02:51:53 +0000

    Complete: 6,770
    Oldest: 2020-08-06 17:14:33 +0000
    Newest: 2020-09-05 22:24:37 +0000

    Pending: 4
    Oldest: 2020-09-05 22:37:53 +0000
    Newest: 2020-09-06 01:40:42 +0000

    ”

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Brian Watson

    (@bswatson)

    Hello!

    Apologies for the delay, but we’ll check this out and see if we can replicate or get an idea what may be causing the issue.

    One question I have to help point us in the right direction –

    When you say it stops working, does that mean it continues to allow orders even after the limit has been reached, or does it stop allowing orders prior to the limit?

    Thank you!

    Thread Starter bicnwa

    (@bicnwa)

    Hi,

    I mean it continues to allow orders even after the limit has been reached.
    I am not sure if this is one of the triggers to the issue, but it seems like sometimes all it takes is for me to enter the settings page and it will turn it off although the criteria for number of orders have not been met. Sometimes it does that even when no one goes to the settings page. Not even sure what triggers it.

    Thank you
    Issa

    Plugin Contributor Steve Grunwell

    (@stevegrunwell)

    Hi @bicnwa,

    I’ve spent some time digging into this today, and may have found the cause of the problem (technical details here: https://github.com/nexcess/limit-orders/issues/48).

    I’m going to work on implementing a fix and try to get a release out next week. In the meantime, please feel free to update this if you’re able to determine specific steps to recreate the issue.

    Plugin Contributor Steve Grunwell

    (@stevegrunwell)

    Hey @bicnwa,

    I wanted to let you know that we just tagged version 1.3.1 of Limit Orders for WooCommerce, which should resolve the issues you’ve been seeing. The update should be available within WP Admin shortly.

    Thank you for your patience and help tracking down these issues, and please don’t be afraid to reach out if you run into any trouble!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stops working randomly’ is closed to new replies.