Store Manager , Dashboard, Store locater not visible on website.

Hello @beyondthreadsltd

According to your video reference, it looks like the functionality is working fine on your website. If your other function does not work accurately, you can perform a conflict test on your marketplace.

To resolve this, please try the following –

• Deactivate all plugins except Dokan and WooCommerce.

If the above method doesn’t resolve your problem, then –

• Switch to any default theme, like Twenty Twenty or Storefront.
• Clear your site cache as well as the browser cache and try again.

If the problem gets resolved, it can be said that there is a conflicting theme or plugin on your site. To find the responsible theme or plugin, kindly perform a proper conflict test. You can follow this documentation to trace the responsible plugin or theme.

If you successfully find the conflicting plugin or theme, kindly contact the respective theme or plugin support for better guidance.

Best regards,

Hi GausulAzam,

Thanks for your response, We have checked after deactivate all plugin and as well as theme but unfortunately its still same. If you need access to check this issue please let us know will grant access.

Hope to get positive responses from you soon.

Kind Regards,

Hello @beyondthreadsltd,

There seems to be a misconfiguration in your store URL. If you want to use two or more words, you need to use an underscore between them. You have set sold by in your store URL. Please use an underscore between the two words in the Vendor Store URL option from the WP Admin Dashboard > Dokan > Settings > General screen, like this: https://snipboard.io/WshTl8.jpg

I hope the issue will be resolved.

Best regards,

Hi @beyondthreadsltd,

As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

Thanks!