• Resolved Baron94

    (@baron94)


    I am unable to make the store notice stay visible on my site. I am using the current version of Woocommerce and the Flatsome theme. I have already checked all the plugins and can’t find a conflict. The box to show the notice is checked, but the notice shows for an instant and then disappears. I also see the same issue when opening the site in private mode.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @baron94 ,

    Thanks for reaching out!

    I understand that your sites store notice displays for a few seconds and then disappears, is this correct?

    I have gone to your site, and I am unable to replicate this issue, as the store notice remains on the site, even after navigating to various pages. This was the same on my end checking with both Chrome and Safari:

    Have you managed to resolve this issue, or are you seeing something different? If you are not seeing the same results as us on your end, please try clearing your browser cache and checking your site again.

    Additionally, please share a bit more information on the following:

    • The browser you are using where this issue occurs, or is it various browsers?
    • If there is perhaps a specific page where this occurs, or is it site-wide on your end?

    Also, please share a copy of your sites System Status Report which you can find via WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    Once you have this, you can share the results here.

    Cheers!

    Hi @baron94 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

    Seems like it’s an common issue, I get the same problem with my site.
    Doesn’t show at all with brave browser. Shows with chrome, edge and firefox, but as soon as i scroll down the notice isn’t visible anymore.

    Hi @astromannen

    Seems like it’s an common issue, I get the same problem with my site.
    Doesn’t show at all with brave browser. Shows with chrome, edge and firefox, but as soon as i scroll down the notice isn’t visible anymore.

    From what I understand, you’re experiencing a similar issue to @baron94, where your store notice appears briefly and then disappears. You’ve also mentioned that this issue is not present on all browsers, but specifically on the Brave browser, and on others, it disappears as soon as you scroll down.

    Given that each site setup is unique, and to ensure we adhere to our ?? forum’s best practices, could you kindly initiate a ?? new topic in our support forum? This approach helps us zero in on your specific issue and allows other users facing a similar problem to easily find and benefit from the discussion.

    In your new topic, could you please provide as much detail as possible? This might include screenshots, error messages, the steps you’ve already taken to try to resolve the issue, and any other information you think might be relevant.

    You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

    Thank you for your understanding and cooperation. We look forward to assisting you further on the new topic.

    I have same problem on Brave browser store notice shows up for 1, 2 seconds and disapear. Dont have same problem on other browsers.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello filipd261

    Thank you for contacting WooCommerce support.

    I understand that you are facing a similar problem.

    Since this thread is old and there have been multiple major updates to WooCommerce, I will suggest creating a New Topic for your issue.
    Once you do that, I will be happy to assist you with your issue. ??

    Appreciate your cooperation!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Store Notice Disappearing’ is closed to new replies.