• Resolved wpmember11

    (@wpmember11)


    I’m thinking about using one of Storefront’s child theme Toyshop but don’t know if I use Toyshop, can I get support from here? Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter wpmember11

    (@wpmember11)

    If I can get support here,

    the post category feed in Toyshop show the full text of each post including embedded video even though my Admin / settings / reading was set on summary for each article in a feed. So how can I make them show summary or a set number of words only and hide embedded videos ?

    There’s no such setting option at Customizer.

    Thank you.

    • This reply was modified 6 years, 10 months ago by wpmember11.
    • This reply was modified 6 years, 10 months ago by wpmember11.

    Hey there!

    If you purchased Toyshop from https://woocommerce.com/products/toyshop/, you’ll be able to open a support ticket directly at https://woocommerce.com/my-account/tickets/

    To answer your question, you should be able to show a set number of words by using the more tag in the post editor. Here’s a screenshot of where to locate that button: https://cld.wthms.co/Ckjwxg

    Thread Starter wpmember11

    (@wpmember11)

    Thank you. My site content is contributed by frontend users via a post submission form so I’m afraid your suggestion won’t work.

    I contacted the ticket support you referred me to. They simply told me the post category setting option is not available for this theme and they don’t offer any customization help. That’s it. How disappointing.

    I’m wondering if anyone can help, maybe there are codes we can add to functions.php or css codes to make the category feed show summary only/ thank you.

    Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi @wpmember11 – which feed are you talking about exactly? Is that RSS feed?

    Excluding certain categories from your feed is something you can manage, but it seems like what you’re trying to do is limited by the framework of WordPress and not at all related to WooCommerce or Storefront.

    If you can give some more examples (maybe with a URL or screenshots), we can try to help you better.

    Thread Starter wpmember11

    (@wpmember11)

    Hi Job,

    Just realized you replied to this thread. Thank you.

    I’m not tech-savvy. I’ve used the terms post category feed / loop for some time and never caused any confusion so I don’t know why this time would and since I don’t really know what their real formal name is, allow me to explain it in my way to avoid any further consufion.

    The post category feed I’m referring to is this:

    I go to admin / post / categories and add new categories there.

    Then Appearance / customize / Homepage settings / your latest posts

    I vaguely remembered the ticket support called this the “main blog feed?”

    If I click on any category link in the feed, it will take me to the post feed of that specific category. And this is the category feed I was referring to.

    And if you look at these screenshots, you’ll see each post having the entire post content displayed in the feed, the featured image, the full text and even the embedded video. But I need it to show only the featured image and a certain number of content instead (e.g. 15 words max) and no any embedded video or anything else).

    https://s14.postimg.cc/dbbaaw175/Screenshot_364.png
    https://s14.postimg.cc/bw9pm6uz5/Screenshot_365.png
    https://s14.postimg.cc/tnlc0v05t/Screenshot_366.png
    https://s14.postimg.cc/4ubrzzbxt/Screenshot_367.png

    The “main blog feed” is exactly the same way but I don’t really display that feed on my site.

    At backend I set it up this way:
    Admin / Settings / reading / For each article in a feed, show / summary

    And Appearance / customize does not have any option for default category feed setting.

    I also wonder just how much supoort that ticket support can offer. Since Toyshop is a paid theme, at this point, it appeared to me that the amount of control for theme settings is less than a regular FREE theme and the suppot is no help at all. And it’s from WC.???????

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m thinking about using one of Storefront’s child theme Toyshop but don’t know if I use Toyshop, can I get support from here?

    Not for Toyshop. As explained, that’s not for these forums.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 6 replies - 1 through 6 (of 6 total)
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