Strange behaviour when activating new plugin

  • Resolved JapeNZ

    (@japenz)


    9 months, 3 weeks ago

    Hi there,

    I have an odd thing happening when I add a new plugin with your plugin active.

    When I use the Add Plugins admin page to add and activate a plugin, a button appears to refresh the page after activation.
    But with your plugin active the button doesn;t work.’

    With Thumbpress deactivated the refresh button works fine.

    Not sure if it’s a big deal or anything, but figured it suggests there’s something not working 100% so I should let you know.

    Kind regards,
    JP

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @japenz

    Thank you for bringing this issue to our attention.

    We’re currently investigating the problem with the refresh button when activating new plugins alongside Thumbpress. Our team is working on a fix, and we plan to release an update as soon as the issue is resolved.

    We’ll keep you informed about the progress and notify you once the new version is available. Your patience and support are greatly appreciated.

    If you require any help, please don’t hesitate to reach out to our support.

    Thank you!

    Hi @japenz

    Hope this message finds you well.

    We are pleased to inform you that we have released a new version of ThumbPress 5.1.1. This update resolves the issue with the refresh button when activating new plugins alongside ThumbPress.

    We kindly request you to update the plugin to the latest version and check if everything is functioning correctly.

    If you encounter any issues or need further assistance, please do not hesitate to reach out to us.

    Thank you!

    Thread Starter JapeNZ

    (@japenz)

    Hi @nazifa19,

    Great news, thank you!

    Kind regards,
    JP

    • This reply was modified 9 months, 3 weeks ago by JapeNZ.

    Hi @japenz

    Thank you for bringing this issue to our attention and giving us the opportunity to resolve it. Your feedback is invaluable to us, and we’re glad we could help you.

    If you’re satisfied with our plugin and the support you received, we would greatly appreciate it if you could take a moment to leave a review on our ThumbPress plugin page. Your positive feedback will help us continue to improve and provide the best possible experience for all our users.

    Thank you once again for your support and for using ThumbPress. If you have any further questions or need additional assistance, please don’t forget to raise another thread.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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