Strange categories are created

  • Resolved teresallinas

    (@teresallinas)


    3 years, 12 months ago

    Hi, I’m going crazy. Strange categories are created in woocommerce (exclude-from-catalog, exclude-from-search, featured, external…) and the ones I want to create myself, then in the list they come out without the possibility of editing or deleting them. I don’t understand anything. I must clarify that I have many more websites with woocommerce. I’ve tried disabling the other plugins, deleting woo (and all its data) and even activating the debug mode, but nothing. I can’t understand it.

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Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    This is not something we’ve encountered recently, however, could you share the System Status Report with us? This can be found in WP Admin > WooCommerce > Status > System Status.

    Also, could you share a few screenshots of the categories that are not created by you? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

    Warm regards,

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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