• Resolved [email protected]

    (@crossini4774comcastnet)


    I am really concerned about a vulnerability or maybe even a hack of my site. I was one of the people who had fake registrations going on last month, with customers like bbbbb… registering through WooCommerce. I just started selling a new product on Friday, a LearnDash Course for which there is a coupon code. Yesterday and today, I noticed that strange coupon codes that I did not create are appearing on my WooCommerce dashboard, all for $10, with one use available, and expiring within a few days. I deleted the first batch and did some things to improve security, including adding a recaptcha. But today there is another new group of coupon codes. Please help!

    System Report: `
    ### WordPress Environment ###

    WordPress address (URL): https://contemplativehomeschool.com
    Site address (URL): https://contemplativehomeschool.com
    WC Version: 4.7.1
    REST API Version: ? 4.7.1
    WC Blocks Version: ? 3.6.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.7.2
    Log Directory Writable: ?
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.24
    PHP Post Max Size: 260 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.73.0
    OpenSSL/1.1.1h

    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.7.1
    WC Database Prefix: puz_
    Total Database Size: 134.67MB
    Database Data Size: 113.60MB
    Database Index Size: 21.07MB
    puz_woocommerce_sessions: Data: 10.07MB + Index: 0.55MB + Engine MyISAM
    puz_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_woocommerce_order_items: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    puz_woocommerce_order_itemmeta: Data: 0.23MB + Index: 0.14MB + Engine MyISAM
    puz_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_actionscheduler_actions: Data: 1.67MB + Index: 0.47MB + Engine MyISAM
    puz_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_actionscheduler_logs: Data: 0.85MB + Index: 0.58MB + Engine MyISAM
    puz_alm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_cartflows_ca_cart_abandonment: Data: 0.31MB + Index: 0.04MB + Engine MyISAM
    puz_cartflows_ca_email_history: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    puz_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_cartflows_visits: Data: 0.19MB + Index: 0.12MB + Engine MyISAM
    puz_cartflows_visits_meta: Data: 0.85MB + Index: 0.18MB + Engine MyISAM
    puz_commentmeta: Data: 1.97MB + Index: 0.78MB + Engine MyISAM
    puz_comments: Data: 2.13MB + Index: 0.76MB + Engine MyISAM
    puz_email_log: Data: 3.25MB + Index: 0.01MB + Engine MyISAM
    puz_ewwwio_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_gamipress_logs: Data: 0.57MB + Index: 0.06MB + Engine MyISAM
    puz_gamipress_logs_meta: Data: 1.02MB + Index: 0.23MB + Engine MyISAM
    puz_gamipress_user_earnings: Data: 0.13MB + Index: 0.02MB + Engine MyISAM
    puz_gamipress_user_earnings_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_itro_plugin_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_itro_plugin_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_ld_notifications_delayed_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_category: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_lock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_master: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_prerequisite: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_question: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_statistic: Data: 0.15MB + Index: 0.06MB + Engine MyISAM
    puz_learndash_pro_quiz_statistic_ref: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    puz_learndash_pro_quiz_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_pro_quiz_toplist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_learndash_user_activity: Data: 0.19MB + Index: 0.42MB + Engine MyISAM
    puz_learndash_user_activity_meta: Data: 0.53MB + Index: 0.46MB + Engine MyISAM
    puz_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_mailerlite_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_mclean_refs: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    puz_mclean_scan: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    puz_optinrev: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    puz_options: Data: 20.70MB + Index: 4.67MB + Engine MyISAM
    puz_popdom_ab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_popdom_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_popdom_mailing: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_postmeta: Data: 10.75MB + Index: 1.46MB + Engine MyISAM
    puz_posts: Data: 9.80MB + Index: 0.73MB + Engine MyISAM
    puz_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_sliders: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_slides: Data: 0.22MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_slides_bkp: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_static_slides: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
    puz_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_slim_stats_4: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    puz_slim_stats_archive_4: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    puz_smush_dir_images: Data: 0.37MB + Index: 0.20MB + Engine MyISAM
    puz_subscribe_reloaded_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    puz_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_terms: Data: 0.03MB + Index: 0.08MB + Engine MyISAM
    puz_term_relationships: Data: 0.09MB + Index: 0.21MB + Engine MyISAM
    puz_term_taxonomy: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    puz_usermeta: Data: 1.29MB + Index: 0.66MB + Engine MyISAM
    puz_users: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
    puz_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    puz_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wc_customer_lookup: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    puz_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wc_order_product_lookup: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    puz_wc_order_stats: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    puz_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wdr_order_item_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wdr_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_woocommerce_square_customers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wpforms_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    puz_wp_rp_tags: Data: 0.21MB + Index: 0.17MB + Engine MyISAM
    puz_wsal_metadata: Data: 3.12MB + Index: 2.67MB + Engine MyISAM
    puz_wsal_occurrences: Data: 0.14MB + Index: 0.20MB + Engine MyISAM
    puz_wsal_options: Data: 13.93MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_campaign: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_campaign_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_email: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_email_user_stat: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_email_user_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_url_mail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_user: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    puz_wysija_user_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_user_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    puz_wysija_user_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_actionscheduler_actions: Data: 0.49MB + Index: 0.15MB + Engine MyISAM
    wpstg0_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpstg0_actionscheduler_logs: Data: 0.43MB + Index: 0.27MB + Engine MyISAM
    wpstg0_alm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_cartflows_ca_cart_abandonment: Data: 0.18MB + Index: 0.02MB + Engine MyISAM
    wpstg0_cartflows_ca_email_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_cartflows_visits: Data: 0.08MB + Index: 0.05MB + Engine MyISAM
    wpstg0_cartflows_visits_meta: Data: 0.44MB + Index: 0.08MB + Engine MyISAM
    wpstg0_commentmeta: Data: 0.78MB + Index: 0.26MB + Engine MyISAM
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    wpstg0_gamipress_user_earnings: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
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    wpstg0_itro_plugin_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_itro_plugin_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpstg0_ld_notifications_delayed_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpstg0_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Post Type Counts ###

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    attachment: 440
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    event: 1
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    forum: 3
    groups: 3
    grp_pages: 1
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    mbt_book: 9
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    revision: 1437
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    topic: 54
    woo_discount: 2
    woo_discount_cart: 1
    wpephpcompat_jobs: 40
    wpforms: 1
    wysijap: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (36) ###

    Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5 – Installed version not tested with active version of WooCommerce 4.7.1
    Akismet Anti-Spam: by Automattic – 4.1.7
    Astra Pro: by Brainstorm Force – 2.7.1
    Starter Templates: by Brainstorm Force – 2.3.8
    bbP private groups: by Robin Wilson – 3.8.4
    bbPress: by The bbPress Contributors – 2.6.6
    CartFlows Pro: by CartFlows Inc – 1.5.12
    CartFlows: by CartFlows Inc – 1.5.22 – Installed version not tested with active version of WooCommerce 4.7.1
    Creative Mail by Constant Contact: by Constant Contact – 1.2.2 – Installed version not tested with active version of WooCommerce 4.7.1
    Design Upgrade for LearnDash: by Escape Creative – 2.7.1
    Easy Google Fonts: by Titanium Themes – 1.4.4
    Elementor: by Elementor.com – 3.0.14
    Facebook for WooCommerce: by Facebook – 2.2.0
    Jetpack by WordPress.com: by Automattic – 9.1
    LearnDash LMS – bbPress Integration: by LearnDash – 2.1.1
    LearnDash LMS – Course Grid: by LearnDash – 1.6.0
    LearnDash LMS – Notifications: by LearnDash – 1.4.1
    LearnDash LMS – WooCommerce Integration: by LearnDash – 1.9.0 – Installed version not tested with active version of WooCommerce 4.7.1
    Media Cleaner: by Jordy Meow – 6.0.9
    Official MailerLite Sign Up Forms: by MailerGroup – 1.4.8
    PHP Compatibility Checker: by WP Engine – 1.5.0
    reSmush.it Image Optimizer: by reSmush.it – 0.3.11
    LearnDash LMS: by LearnDash – 3.2.3.6
    Shortcodes Ultimate: by Vladimir Anokhin – 5.9.4
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.41

    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.7.1
    Woo Discount Rules: by Flycart Technologies LLP – 2.3.2 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce Admin: by WooCommerce – 1.7.2
    WooCommerce Page Builder For Elementor: by DawnThemes – 1.1.5.5 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    WooCommerce Shipping & Tax: by Automattic – 1.25.3 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce: by Automattic – 4.7.1
    Asset CleanUp: Page Speed Booster: by Gabriel Livan – 1.3.7.1
    WP Extra File Types: by Davide Airaghi – 0.4.4.1
    WPForms Lite: by WPForms – 1.6.3.1
    XO Featured Image Tools: by Xakuro – 1.5.1

    ### Inactive Plugins (1) ###

    WooCommerce Donations Plugin: by Albdesign – 1.93 – Installed version not tested with active version of WooCommerce 4.7.1

    ### Dropin Plugins (1) ###

    install.php: install.php

    ### Must Use Plugins (2) ###

    LearnDash LMS Multisite: by LearnDash – 1.0.0
    SSO: by Garth Mortensen
    Mike Hansen – 0.3

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: course (course)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #7544 – /shop/
    Cart: #7545 – /cart/
    Checkout: #7546 – /checkout/
    My account: #7547 – /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: Astra
    Version: 2.6.1
    Author URL: https://wpastra.com/about/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### Action Scheduler ###

    Canceled: 1
    Oldest: 2020-11-15 15:42:21 -0600
    Newest: 2020-11-15 15:42:21 -0600

    Complete: 3,475
    Oldest: 2020-11-09 18:49:41 -0600
    Newest: 2020-11-30 10:56:23 -0600

    Pending: 4
    Oldest: 2020-11-30 11:11:23 -0600
    Newest: 2020-12-05 14:35:28 -0600

    `

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • You’ve got a couple of abandoned cart plugins, these can sometimes create discount codes which are only valid for a short period of time. I would suggest having a look at those plugin settings as a starting point.

    Failing that, do you have any other admin users?

    I too experienced the bbbb orders, customer registrations. Make sure you delete any accounts created by them as well as blocking their IP addresses, but I would doubt this would be what’s causing your problem.

    Thread Starter [email protected]

    (@crossini4774comcastnet)

    Thanks! Okay, may be it’s just those plugins and it’s totally okay. Although this did not happen with past courses..

    Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @crossini4774comcastnet,

    As @kyarauk mentioned, those types of “abandoned cart” plugins will often generate random coupon codes — it sounds like that is a very good possibility. It might be worth reaching out the CartFlows team to ask about that: https://cartflows.com/contact/

    Also, if you have access to your database, coupons should be saved in the wp_posts table, and will include a post_author column that will indicate who created the coupon. If they were created by another user on the site, you should be able to check which user from the ID. If it was created by a plugin though, it will most likely list the ID for your user.

    Let us know how everything goes.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Strange coupon codes appearing in my dashboard’ is closed to new replies.