“Check info and try again” error? / Strange Invalid Request Error with Stripe

  • Resolved cats869

    (@cats869)


    4 years, 8 months ago

    Every time anyone tries to make a payment, this error always keeps popping up and prevents the person from being able to successfully pay.

    From Stripe logs:
    {
    “error”: {
    “message”: “You may only specify one of these parameters: [“source”, “payment_method”].”,
    “param”: “source”,
    “type”: “invalid_request_error”
    }
    }

    On the front end side, it would say “Check info and try again” even though all fields are populated. No one is logged into the website during this time (which should be normal for our case since it will be guests who visit our website and they can make a donation if they would like – not sure if this relates to my issue).

    Anyone else experiencing this issue?

    • This topic was modified 4 years, 8 months ago by cats869.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author churchtithewp

    (@churchtithewp)

    Hey there,

    That is strange!

    I cannot seem to replicate this error here, and have gone through to the code to ensure we are only ever using the payment_method (not the source).

    Since you are seeing an error about it sending both, I am wondering if you might be using a specific version. Do you know if you are using version 1.0.0.10 (the latest version)?

    Thread Starter cats869

    (@cats869)

    Looks like it works with the latest update (1.0.0.11). Thank you!!

    Plugin Author churchtithewp

    (@churchtithewp)

    Glad to hear it!

Viewing 3 replies - 1 through 3 (of 3 total)
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