• Resolved Vaporiz3

    (@vaporiz3)


    Hi there,

    Firstly this is a simple and great plugin, so many others are either buggy or to complex for such a simple task.

    I am having one issue with this plugin. When i hit save or publish I get a weird letter ‘J’ just below the word INVOICE on the top right.

    It isn’t their when i first open to make the invoice it only appears when the post is saved.

    Any clues on how to fix this?

    Regards

    Rob

    https://www.ads-software.com/plugins/invoice-king-pro/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Ash Durham

    (@ashdurham)

    Hey Rob,

    Glad to hear your a fan ??

    Random ‘J’s can sometimes come about when the character used isn’t known by the font set, however the position of that J sounds a bit unusual. Are you able to get me some screenshots or some way to replicate this? Is there something your doing that is producing this character?

    I can’t say that I’ve experienced this before so very hard to debug. Is it coming through on the PDF when its generated?

    Look forward to hearing more of this issue.

    Thanks

    Thread Starter Vaporiz3

    (@vaporiz3)

    Hi Ash,

    Thanks for the super fast reply, its basically editable once i have saved the invoice and it does display in the pdf when you download it.

    It does it every time i create a new invoice and save it.

    Regards

    Rob Wilson

    Thread Starter Vaporiz3

    (@vaporiz3)

    I see the link does not work

    https://www.pcdude.co.uk/Strange.jpg

    Use that and go directly to it.

    Regards

    Rob

    Plugin Author Ash Durham

    (@ashdurham)

    Hey Rob,

    The link you supplied goes to a 404. Are you able to relink?

    Thread Starter Vaporiz3

    (@vaporiz3)

    Hey Ash,

    Its there, when you click it, it removes the https://www. type that link manually into your browser bar and it will load.

    Regards

    Rob

    Plugin Author Ash Durham

    (@ashdurham)

    Hey Rob,

    Thanks for that. I got it to display.

    That field is the date field. What did you put in that field before you saved?

    Thread Starter Vaporiz3

    (@vaporiz3)

    I didn’t put anything in it, so it puts a J there its ok when i resave i can delete it and it goes away.

    Plugin Author Ash Durham

    (@ashdurham)

    What version of the plugin are you running? The latest version automatically adds the date in there for you. Did you remove it did you?

    Thats great that you were able to get around it, but I would prefer that it didn’t happen at all if you were to remove the date. Let me do some tests now knowing that knowledge and get back to you.

    Thanks

    Plugin Author Ash Durham

    (@ashdurham)

    Seems that I can’t replicate it on my end anyway. Could it be possible that there could have been an unusual character in the field at the time you saved?

    ‘J’s generally popup when the software is unable to render a character. I see it alot in emails when people use smilies that the software reading it doesn’t understand. Not suggesting that you put a smiley in the date field, more that there could have been an unusual character in the field (could have even been a ‘space’ not supported by UTF for example).

    Either way, it doesn’t seem to be something to do with the plugin, so I’ll mark this as resolved.

    Thanks for your patience ??

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Strange 'J' letter one save of invoice’ is closed to new replies.