Strange jump behaviour

Hi @mikeecho

When selecting product with variation selection, when the page is slightly scrolled, it causes the page to jump up after selection is made.

This is likely to be a CSS or a JavaScript bug on your theme.

I tried to give it a closer look, but the site is undergoing maintenance.

I recommend that you reach out to your theme’s developers reporting the issue, they should probably be able to help you with this.

Regards

Hi berg a11n

Thanks for the reply, I opened the website, so would really appreciate if you can have a quick look.

The theme is the Elementor’s Hello theme (I use Elemenor pro for dev)

Here is the specific url https://comfyfeet.co.za/product/ipanema-vir-mans/

Sorry had to close it again
here is login details
username: berg a11n
pass: IAce*I6nR3Rjk%8PomUZK(2!

I’m having the same problem since yesterday. When I click on product type, the page jumps up to the description box.

Hi @mikeecho

here is login details

Please note that it is prohibited to share email and login credentials as per the forum guidelines: https://www.ads-software.com/support/guidelines/#the-bad-stuff

would really appreciate if you can have a quick look

For direct assistance with code customizations, we recommend consulting with the WooCommerce Customizations Partners. https://woocommerce.com/customizations/

We can also recommend the following places where you can get help:

• WooCommerce Developer Resources Portal: https://developer.woocommerce.com/
• WooCommerce Slack Community: https://woocommerce.com/community-slack/
• WooCommerce Community on Facebook: https://www.facebook.com/groups/advanced.woocommerce/

Hi @healingailments

I understand you are also having the same problem. Thanks for posting your comment here. However, kindly create a new thread so that your issue can be looked at individually, as every website’s configuration is different.
https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0

Hi, I managed to find a work-around. The main issue for me was that when the jump happens, it caused my heading to be overlapped with the content on the scroll to the top.

I managed to solve this issue by specifying a minimum height for my main section, now the jump still happens, but the overlapping is gone.

Thanks anyway

Glad to know you found a workaround! Thanks for sharing your solution with the WooCommerce community.

I’ll mark this thread as resolved. Please feel free to open a new topic if you have any other questions.