• When I view https://www.zacheverson.com/about/ on my iPhone, I get a life break after “from Charlotte, NC to the” and before “Washington, DC area.” The problem doesn’t occur on my desktop browser, and I don’t see any clue in the code as to the cause. Any idea what’s causing this problem? Thanks!

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    Mobile compatibility is theme-dependent.

    – Your currently used theme is not in the www.ads-software.com/themes/ directory:
    https://www.ads-software.com/themes/search/canvas/
    -If that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.
    – Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way. See https://make.www.ads-software.com/support/handbook/forum-welcome/#do-not-post-about-commercial-products

    Thread Starter Z_Everson

    (@z_everson)

    Thanks @t-p. I checked with the developer on another issue a while back, but it no longer supports the theme. Which is why I came here.

Viewing 2 replies - 1 through 2 (of 2 total)
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