• Resolved perties

    (@perties)


    After update of Sandinblue I have an incorrect message “Heads up! WP Mail SMTP has detected Sendinblue – WooCommerce Email Marketing is activated. Please deactivate Sendinblue – WooCommerce Email Marketing to prevent conflicts. Or disable the Sendinblue email sending setting in WooCommerce > Settings > Sendinblue (tab) > Email Options (tab) > Enable Sendinblue to send WooCommerce emails.”
    a) There is no WooCommerce > Settings > Sendinblue (tab)
    b) Sendinblue email sending setting is disabled
    How do I get rid of this message. It keeps displayed even after dismissing.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Same issue.

    Thread Starter perties

    (@perties)

    Is this plugin still maintained? It looks nobody cares….

    Plugin Support Dake

    (@dakeg)

    Hi @perties and @moonyg,

    Thank you for reaching out to us and we apologize for the delay.

    We were able to reproduce the issue, the notification should not appear if you’ve performed the necessary step, but as you mentioned Sendinblue – WooCommerce Email Marketing had recently performed an update and now we need to verify that there is indeed no conflict.

    In the meantime, if you are not experiencing any issues on your in regards to email delivery, if you’re willing the notification can be removed with a little custom code:

    // Exclude "Sendinblue - WooCommerce Email Marketing" plugin form WP Mail SMTP conflicts list.
    add_filter( 'wp_mail_smtp_conflicts_is_conflicting_plugin', function ( $conflict, $plugin ) {
    
     if (
      isset( $plugin['slug'] ) &&
      $plugin['slug'] === 'woocommerce-sendinblue-newsletter-subscription/woocommerce-sendinblue.php'
     ) {
      $conflict = false;
     }
    
     return $conflict;
    }, 10, 2 );

    In case it helps, here’s a tutorial with the most common ways to add custom code like this: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-pasting-snippets-from-the-web-into-wordpress/.

    For the most beginner-friendly option in the guide above, I’d recommend using the WPCode plugin: https://www.wpbeginner.com/plugins/how-to-easily-add-custom-code-in-wordpress-without-breaking-your-site/. This will protect your code from updates and keep it easy to manage right within your WordPress admin area.

    I hope this helps! Could you please let me know if I can clarify any of the information above or provide you with more details?

    Thank you! ??

    Thread Starter perties

    (@perties)

    I do not think that there is any any issue in regards to email delivery. There is only the enjoying message coming from your plugin. That should be a quick fix on your site, I think.

    Plugin Support Dake

    (@dakeg)

    Hey @perties

    We’re happy to hear that you are not experiencing any email delivery issues.

    We will most likely remove/refine the notice in our next release once we’ve confirmed there is no longer a conflict, but in the meantime, if you’d like the notice to be removed asap, you would need to utilize the snippet I provided above.

    Thread Starter perties

    (@perties)

    Yes, that snipped removed the message

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Strange message’ is closed to new replies.