Strange orders

  • Resolved hipoglucido

    (@hipoglucido)


    4 years ago

    Hello!

    For some strange reason, in each order, I see another fictitious order pending payment without any information. Like a: # 4543…

    Do you know what could be the cause of that?

    Kind regards,
    thank you very much,

    Borja

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    @hipoglucido I haven’t seen this sort of behavior before. Could you provide a screenshot of what this looks like on your site?

    Make sure to block any sensitive information that might be included in the order page.

    Thread Starter hipoglucido

    (@hipoglucido)

    Yes, no problem. The screenshot:

    https://ibb.co/4jw4n0H

    Thanks so much from Spain,

    Borja

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @hipoglucido, sorry that we missed your last post.

    Have you been able to resolve this issue? If not, please share a screenshot of the issue as well as your system status report. You can find the system report by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @hipoglucido. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. I hope you’ve managed to resolve the issue, but if you still need help with it or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Strange orders’ is closed to new replies.