• Hello, yesterday after updating I mean Color Mag topics, the news slide disappeared on the main page? Also above where the language selection is, the white area has increased a lot. Can you help me?

    https://ibb.co/XFY8bBk

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hi @popajp,

    Thanks for reaching us,

    We are aware of the issue you have mentioned above on which developers are working on it. Once it gets fixed, we will be releasing the theme after which the issue will be fixed on your end after updating the theme to the latest version.

    Let me know of any other issues and I will be back.

    Regards

    Thread Starter popajp

    (@popajp)

    I managed to restore the slide with the news in the settings, but now a lot of other things have been disrupted on the left, you can look at the rtcaribrod.rs

    Hi @popajp,

    Thanks for getting back,

    It seems you have contacted us via the live chat support and we have responded to your query there.

    Kindly check the reply and continue the conversation there.

    Regards

    Thread Starter popajp

    (@popajp)

    Sorry, I can’t find live chat now?

    Hi @popajp,

    I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all?the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will be back.

    Regards

    Thread Starter popajp

    (@popajp)

    I tried it, deactivated one plug in at a time, but still do not see the images in the home page. I’ve also deleted cash ten times. The problem still exists

    https://ibb.co/8jrVXtW
    https://ibb.co/fkxkKGv

    Hi @popajp,

    Thanks for getting back,

    While checking your site, the issue seems to have been fixed. The slider and the area behind slider is displaying fine and the layout is looking fine. For your confirmation please check the screenshot here: https://prnt.sc/eMA7qPt9Yee1

    If you found any more issues, can you share the screenshots showing the problems and link to the page where you’re seeing the issue.

    Regards

    Thread Starter popajp

    (@popajp)

    Hi, I solved the problem by accident. I reinstalled the pHP version of the site from 8.1 to 7.4 and that’s when it worked. I don’t understand why, since I’ve been on version 8.1 for a long time without problems. I dont know why???

    Hi @popajp,

    Glad to hear that the issue has been fixed. If you found any more issues, can you share the screenshots showing the problems and link to the page where you’re seeing the issue.

    Regards

    Thread Starter popajp

    (@popajp)

    I’ve noticed that my CSS settings don’t work at all. No matter what the value is, nothing changes???

    https://ibb.co/f1KJhXV

    Hi @popajp,

    Thanks for reaching us,

    In the recent ColorMag Major updates, we have modified a few things with the theme that, includes the HTML markups, CSS, and various other code refactors. Since you are using the additional CSS code, you’ll need to update the CSS CLasses with the new one by checking with the latest version of the theme. You don’t need to recreate the CSS code but update it.

    For example – For making the changes on the Post Title, you can achieve its class as shown in the screenshot here: https://prnt.sc/hl0KcN2avGSA. It’s class will be cm-entry-header. Under the class you can make the CSS modification such as color, font-size and so on. In a similar manner you can do for other section for your site.

    I hope you are clear now. If you still have any confusion or issues while changing the Class and IDs, kindly let me know, and I will get back to you.

    Regards

Viewing 11 replies - 1 through 11 (of 11 total)
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