• Resolved wordpressab

    (@wordpressab)


    I just imported this and changed animation to no animation and this got stuck like this. Please help.

    Kind regards,

    Admin.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @wordpressab!

    There could be a JavaScript error in your admin area. You should use Chrome or Firefox to try to figure this out -> go to our page, where the animation setting doesn’t work -> press F12 -> click on “Console” -> refresh the page. This should write out an error message either pointing to another plugin of yours, maybe the theme or our plugin. If it is pointing to another plugin, try to deactivate it and check again! But if it doesn’t point there or you are not sure where it is pointing to, please send me a screenshot of this Console screen to [email protected]

    Thread Starter wordpressab

    (@wordpressab)

    Sorry I am just a rookie and don’t know that much. Tell me where I can share my admin username and password with you, so you could have a look and help me fix this.

    Look forward to hearing from you.

    Admin.

    Plugin Support Gabor

    (@nextendweb_gabor)

    Please send it to [email protected]

    Thread Starter wordpressab

    (@wordpressab)

    Thank you @nextendweb_gabor.

    Your timing & resolve were perfect.

    Kind regards,

    Admin.

Viewing 4 replies - 1 through 4 (of 4 total)
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