Strange text appearing in product checkout

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  • Hi K!

    Thank you for sending the screenshot; it is helpful.

    By looking at it, I can see that you seem to have what could probably be a conflict with your theme or another plugin, but most likely with your theme.

    To be sure of this, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce and repeating the action that is causing the problem. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks Juan!

    I’ll give this a go…

    Thread Starter katherinemasters

    (@katherinemasters)

    Hi Juan,

    I actually tried something else before that worked, I went into the products (they were pending) and I clicked on ‘publish’. This solved the problem and now fortunately the images are showing up at checkout without the text. Thanks,

    Katherine

    @katherinemasters

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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