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Resolved cleanoop
(@cleanoop)

3 years, 4 months ago

Good afternoon,
I need help with my e-commerce (single site) on which I have installed Jetpack Free.
My hosting keeps telling me about an overuse of php workers caused by Jetpack’s wp-cron cycles (they start every 5 minutes). Click here to see my hosting’s report about this problem.

This is very strange, Jetpack has been running for a long time and has never given any problems. On the contrary, analysing our other e-commerce (based on multisite), the Jetpack wp-cron cycles are set to 1 day. Here the same report’s on our “less hungry” multisite e-commerce.
Both websites are based on Woocommerce with same structure.

How can I resolve this excessive use of resources?
Thanks for your help

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Contributor Dan (a11n)
(@drawmyface)

3 years, 4 months ago

Hi there

It’s normal for those jobs to run every five minutes to keep your site in sync. You can read more about this here:

https://www.ads-software.com/support/topic/5-different-cron-jobs/

Having checked your site, it doesn’t appear to have a working Jetpack connection currently. Would you please disconnect and then reconnect Jetpack? You can follow these instructions to do that:

https://jetpack.com/support/reconnecting-reinstalling-jetpack/#disconnecting-jetpack

Thread Starter cleanoop
(@cleanoop)

3 years, 4 months ago

Hi Dan and thanks for your reply,
I deactivated Jetpack this morning because the site had slowed down so much and was unable to receive orders.

My hosting company claims that Jetpack makes the 4 php workers on the site work too hard.

On the other hand, our other e-commerce based on a multisite does not have the same problem. Why? It doesn’t even seem to cycle for 5 minutes.

Thanks for your help

Plugin Support Bruce (a11n)
(@bruceallen)

Happiness Engineer

3 years, 4 months ago

Hi @cleanoop

Is your site hosted with Kinsta? If so, that response is a little odd, as they talk about using Jetpack on your site here:

https://kinsta.com/knowledgebase/wordpress-jetpack/

Did they say specifically what jobs are causing the site to slow down so much? In the Summary section of the above article they do mention a few areas you may want to tweak in regards to Jetpack settings vs alternatives.

Viewing 3 replies - 1 through 3 (of 3 total)

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