Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author revolutbusiness

    (@revolutbusiness)

    Hi @aleksandrx

    Thank you for contacting with us.

    We tested your report in our development environment but could not replicate the issue with a default WordPress and WooCommerce setup. This problem could be related to a specific reason with your environment.

    To assist you with this, please reach out to our in App Help section. This channel is reserved for technical queries of the merchant account.
    Follow these steps to reach out to our help section:

    • Click on your account name on the top left of your screen.
    • Open “Help” section.
    • Scroll down until you see “Chat” option.
    • Click on “Start new chat” (chat bubble icon)

    Looking forward hearing from you,
    Kind regards,

    Thread Starter Aleksandr

    (@aleksandrx)

    Hi, it’s strange that you change the status as Solved, although it is not. I changed the sort order of payment methods and it worked. Revolut in first place, Stripe in second. But if Stripe is in the first place, then the Revolut form will not load. Thank you

    Plugin Author revolutbusiness

    (@revolutbusiness)

    Hi @aleksandrx,

    We tested both scenarios but still could not get the same effect. We need more information to understand the problem in a beter way. Please follow the instructions from previous message if you still need help on this case.

    Best regards!

    Plugin Support businessrevolutsupport_cornel

    (@businessrevolutsupportcornel)

    Hello,

    This issue has now been fixed. Thank you for flagging this to us. Once you update to latest version, you should no longer encounter the issue described above.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Stripe’ is closed to new replies.