• Resolved careyrob

    (@careyrob)


    Other users have reported this issue, but I don’t see that there is a single cause for it among all of the other cases.

    I just migrated my website to Woocommerce with for Stripe payment processing. In test mode everything seemed to work properly. In live mode most of my test orders process successfully, but a few have failed. In the past two days I have only had 2 out of 9 customer orders successfully complete payment without assistance and only 3 of 9 appear to have transmitted any order information to stripe.

    All of the impacted orders produce the same user notification: “Payment Processing Failed. Please Retry.”

    The payment methods are, so far, valid since I can process the transactions manually through the Stripe dashboard.

    Versions
    Woocommerce: 3.3.5
    Stripe: 4.1.3
    University by Cactusthemes: 2.1.3

    Here is the stripe log entry for the last failed order:
    05-10-2018 @ 07:40:22 –
    ====Stripe Version: 4.1.3====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    05-10-2018 @ 07:41:56 –
    ====Stripe Version: 4.1.3====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    05-10-2018 @ 07:42:31 –
    ====Stripe Version: 4.1.3====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    05-10-2018 @ 07:43:05 –
    ====Stripe Version: 4.1.3====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    05-10-2018 @ 07:43:32 –
    ====Stripe Version: 4.1.3====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    05-10-2018 @ 07:44:07 –
    ====Stripe Version: 4.1.3====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    The page I need help with: [log in to see the link]

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  • The topic ‘Stripe 4.1.3 Payment Processing Failed’ is closed to new replies.