Stripe and 2FA Authentication

  • Resolved Lens Digital

    (@lensdigital)


    1 month, 1 week ago

    Is there a way to setup PMPro to handle Stripe 2FA Authentication?

    When Stripe kicks in the 2FA authentication, it returns to the registration form rather than the confirmation page.

    Without Stripe 2FA authentication, the process flow works correctly.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to the Paid Memberships Pro team.

    Paid Memberships Pro does not currently support 2FA from Stripe. I have however shared your feedback with the developers on our team for further review and consideration as your account’s security is a priority for us.

    If you have any other questions or feedback related to your request, please reach out to us on https://paidmembershipspro.com/support and we’d be happy to help.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Plugin Support Jarryd Long

    (@jarryd-long)

    Please share any steps with us on how we can replicate this so that we can investigate further?

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Thread Starter Lens Digital

    (@lensdigital)

    This is from Stripe when we spoke direct to them about the issue;

    “We’ve tried to do the test payment from your end and found out that the issue is coming from your website that was created from the third-party platform, where in the authentication process was just looping. We also have confirmed that the 3D Secure authentication works accordingly. It’s just a matter of your customers completing this step before they can complete the payment process.”

    To replicate, it just needs to process a Stripe payment with 3D Secure authentication enabled. When the authentication is completed, It just returns to the registration form rather than the successful page.

    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for your feedback. Please ensure that you are using the latest version of Paid Memberships Pro as this was fixed in version 3.2.1.

    If you have any other questions or feedback related to your request, please reach out to us on https://paidmembershipspro.com/support and we’d be happy to help.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Thread Starter Lens Digital

    (@lensdigital)

    Hi,

    We have upgraded to the latest version and this issue still exists.

Viewing 5 replies - 1 through 5 (of 5 total)
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