Stripe and Customizr theme

  • Has anyone experienced problems with using Stripe/Woocommerce/Customizr?
    Whatever Stripe plugin I use I get an error message on checkout that it is not connecting to the payment gateway.
    When I change the theme to one of the basic WP ones (twenty-fourteen I think) it works perfectly.

    Any suggestions here?.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter woody60

    (@woody60)

    (It’s a shame as I have put so much time and effort into making my site work with Customizr, which has so much going for it. But it seems to have ‘fallen at the last hurdle’ since if I cannot use Stripe to collect money then i can’t use this theme and I’ll have to start over).

    I just wonder if anyone else has had the same problem, and if so, how they resolved it?

    Theme Author presscustomizr

    (@nikeo)

    Hi @woody60,
    What is the Stripe plugin you’re using with Customizr ?

    Thread Starter woody60

    (@woody60)

    Have tried:
    Stripe for Woocommerce
    Stripe Woocommerce Add-on
    Striper
    Woocomemerce Stripe Gateway.

    All give the same result so I assume it’s the theme conflict, since when I use another theme all is OK.

    Theme Author presscustomizr

    (@nikeo)

    OK thanks.
    We’ll investigate and try to give you a feedback asap

    Thread Starter woody60

    (@woody60)

    Appreciate it

    I’m also having an issue – but a little different – the box to enter credit card number either doesn’t allow me to click in it to enter a card #, or it’s super small and you can’t see what you’re typing or it’s huge and you can’t see what you’re typing.

    Hello atanis50,
    which plugin?
    Looks like just a CSS issue, very different ??
    Add something like this to your custom css:

    .woocommerce-checkout input.input-text { height: auto;}

    will increase the whole woocommerce-checkout block input text fields to a more reasonable height ??

    Apart from this, does stripe work for you?

    Thread Starter woody60

    (@woody60)

    Are you able to replicate the issue?
    Is there any solution do you think as I need to get the site fully running very soon, especially as i am restarting Adwords campaigns for it.

    Well DANG! That totally fixed it. You have NO IDEA how many hours I spent trying to fix it yesterday. THANK YOU SO MUCH!!!!

    Glad you solved artanis50, so stripe works fine for you, you can collect payments, right?
    Which plug-in are you using?

    Thread Starter woody60

    (@woody60)

    I would like to know that too so that i can get Stripe to work.
    Thanks in advance

    Thread Starter woody60

    (@woody60)

    artanis50 – any advice here?
    I’m about to give up on this lovely theme, but if you can tell us what stripe plugin you used it might solve the problem.
    Thanks in advance

    Thread Starter woody60

    (@woody60)

    Sorry – I just can’t wait for a solution any longer.
    I have had to change the theme I use – and it’s working fine with Stripe.
    If you get a solution, do let me know and then I can change back to Customizr.

Viewing 13 replies - 1 through 13 (of 13 total)
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