Stripe API errors and missing paymen methods

  • xdekhckr

    (@xdekhckr)


    2 months ago

    I got error saying “Expired API Key provided: rk_live_*ZD1BkJ. Platform access may have been revoked.” when I tried to use “Local checkout” which is bank card redirect to stripe hosted checkout.
    It fixed itself after I reconnected plugin. However I don’t understand why would it happen in first place since I used it for few months and there was not even a single update since 2 months.

    Why didn’t you add (enable) all local payment methods and only provide bank cards? It’s just some code in your configuration that enables them! They are enabled in my Stripe account in Chargeflow payment method configuration but still don’t show up when redirected to Stripe checkout from my website… Please add all local Stripe payment methods… After that I will give 5 stars.
    Video about it: youtu.be/wWKHN4RgpUI?si=uYslzCK-JBO8EOQT
    Checkout: docs.stripe.com/payments/checkout
    Migrate payment methods to the dashboard: docs.stripe.com/payments/dashboard-payment-methods
    Documentation: docs.stripe.com/payments/payment-element

Viewing 1 replies (of 1 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    HI @xdekhckr,

    Greetings from Webtoffee!

    The OAuth method creates a refresh token when initiating a payment. An interruption in this token generation could lead to the error message you saw. Now that you’ve reconnected, the issue might be fixed. Should it occur again, please send the?wt_stripe_oauth?log file from WooCommerce -> Status -> Logs privately using?this link.

    When you click the Stripe checkout option on the checkout page, you will see the payment methods enabled in your Stripe account. As you connect to your Stripe account through our Stripe App, please make sure to choose Webtoffee configuration as the default setting in your Stripe account.

    Please follow these steps:

    1. Navigate to the?Developers?section in your Stripe dashboard.
    2. Select?Payment Settings.
    3. Ensure that the?WebToffee configuration?is selected as the default configuration.
    4. Verify that all required payment methods are enabled within the Webtoffee configuration settings.

Viewing 1 replies (of 1 total)
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