Stripe asks for Secret Key despite Blue Button Connection

  • Resolved Azurite

    (@azurite)


    3 years, 8 months ago

    On our donations page, once someone enters their credit card and attempts to Donate Now, they get the error “Error: The Stripe secret key must be entered in settings.” However, there is no place to put the Stripe Secret Key in Give WP’s settings, because we connected via the Blue Button method, and the API method doesn’t show up as an option. I’ve tried disconnecting to see if it shows up, but no luck.

    I’m using the free version of Give and the Stripe gateway.

    PHP 7.4.20, mySQL 5.7.32, GiveWP 2.11.2

    The page I need help with: [log in to see the link]

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  • Plugin Support Rick Alday

    (@mrdaro)

    Hi @azurite,

    That error message is only found in our Recurring Donations add-on which is a premium add-on and, as per WordPress forum rules, we cannot support it here.

    Make sure you are using the latest version of the Recurring Donations add-on and if the problem persists, submit a support ticket through our Priority Support form: https://givewp.com/priority-support/

    Thanks!

Viewing 1 replies (of 1 total)
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