• Resolved jonpbradley

    (@jonpbradley)


    I’m using WooCommerce with the Stripe plugin but the description that gets passed to Stripe is just eg.

    Music Ministry – Order 14240

    I’ve been searching for a way to change that so that we can see the Product Name / SKU in Stripe to help us reconcile payments but I can’t work it out. I’ve found various bits of code to add to functions.php but they all generate errors (probably because I don’t really know what I’m doing!).

    Can anyone help?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Which Stripe plugin are you using? Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter jonpbradley

    (@jonpbradley)

    Thanks, I’m using ‘WooCommerce Stripe Payment Gateway’ from WooCommerce. Here’s my system report…

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.music-ministry.org
    Site address (URL): https://www.music-ministry.org
    WC Version: 6.0.0
    REST API Version: ? 6.0.0
    WC Blocks Version: ? 6.3.3
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.9.4
    Log Directory Writable: ?
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.27
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.32-MariaDB-log-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: 18ghk_
    Total Database Size: 134.96MB
    Database Data Size: 96.13MB
    Database Index Size: 38.83MB
    18ghk_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    18ghk_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    18ghk_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    18ghk_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    18ghk_woocommerce_order_itemmeta: Data: 0.47MB + Index: 0.31MB + Engine InnoDB
    18ghk_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    18ghk_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    18ghk_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    18ghk_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    18ghk_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    18ghk_actionscheduler_actions: Data: 0.30MB + Index: 0.09MB + Engine MyISAM
    18ghk_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    18ghk_as3cf_items: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
    18ghk_commentmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
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    18ghk_defender_email_log: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    18ghk_defender_lockout: Data: 13.66MB + Index: 22.72MB + Engine MyISAM
    18ghk_defender_lockout_log: Data: 1.70MB + Index: 0.26MB + Engine MyISAM
    18ghk_defender_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    18ghk_defender_scan_item: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    18ghk_e_submissions: Data: 0.03MB + Index: 0.06MB + Engine MyISAM
    18ghk_e_submissions_actions_log: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    18ghk_e_submissions_values: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
    18ghk_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    18ghk_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    18ghk_postmeta: Data: 44.47MB + Index: 5.97MB + Engine InnoDB
    18ghk_posts: Data: 12.52MB + Index: 0.78MB + Engine InnoDB
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    18ghk_redirection_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    18ghk_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    18ghk_sib_model_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    18ghk_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    18ghk_term_relationships: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
    18ghk_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    18ghk_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    18ghk_usermeta: Data: 2.52MB + Index: 2.92MB + Engine InnoDB
    18ghk_users: Data: 0.11MB + Index: 0.08MB + Engine InnoDB
    18ghk_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
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    18ghk_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    18ghk_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    18ghk_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    18ghk_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    18ghk_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    18ghk_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    18ghk_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    18ghk_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    18ghk_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    18ghk_yoast_indexable: Data: 1.44MB + Index: 0.24MB + Engine MyISAM
    18ghk_yoast_indexable_hierarchy: Data: 0.04MB + Index: 0.08MB + Engine MyISAM
    18ghk_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    18ghk_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    18ghk_yoast_seo_links: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    18ghk_yoast_seo_meta: Data: 0.30MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 7
    acf-field-group: 2
    amn_exact-metrics: 1
    attachment: 579
    custom_css: 1
    downloads: 613
    elementor_cf_db: 376
    elementor_font: 7
    elementor_icons: 1
    elementor_library: 35
    hymns: 283
    nav_menu_item: 52
    nfo_sermon: 37
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    oembed_cache: 14
    page: 58
    post: 151
    product: 16
    revision: 1207
    shop_coupon: 5
    shop_order: 518
    shop_order_refund: 2
    ticket-meta-fieldset: 3
    tribe_wooticket: 795
    um_directory: 2
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    wphb_minify_group: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
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    Force SSL: –
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    ### Status report information ###
    
    Generated at: 2022-01-10 14:45:40 +00:00
    
    Thread Starter jonpbradley

    (@jonpbradley)

    @oaoyadeyi thank you! That did just what I needed. Just checking with the client but I’ve managed to get the full item name in the meta data on Stripe now.

    Hello,

    That sounds great, let us know if there are any questions.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stripe – change Description passed from WooCommerce’ is closed to new replies.