Stripe Checkout not enabled?

  • Resolved joyryde

    (@joyryde)


    5 years, 4 months ago

    We were approved for chargeback protection through Stripe. Stripe requires that we use “Stripe Checkout” in order to qualify.

    https://support.stripe.com/questions/payments-that-qualify-for-chargeback-protection

    Every transaction that we get through this plugin returns this message in the Stripe Dashboard:

    Payment succeeded
    This payment doesn’t qualify for Chargeback Protection because it wasn’t made through Checkout.

    How do we fix the plugin settings so that it uses Stripe Checkout? We can’t find anything about that in the plugin settings.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @joyryde

    The Stripe extension doesn’t offer support with the “new” Stripe Checkout. We have an enhancement issue open here with some details – https://github.com/woocommerce/woocommerce-gateway-stripe/issues/799

    I’ll mark this as “Resolved” as there is no current settings to enable this.

    Thanks,

    Thread Starter joyryde

    (@joyryde)

    OK, thank you Doug. Should we delete your plugin and switch to on that has Checkout, or do you guys plan to have that implemented within the month? Seems like people asked for an ETa on that but never got a reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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