Stripe checkout not working for AMEX card

  • Resolved johnnee

    (@johnnee)


    4 years ago

    Hi,

    I tried checking out via Stripe by using an AMEX card.
    Snapshot of checkout page here: https://prnt.sc/vkbd8x

    However, the payment was unable to go through on my website, the error message says card not supported.
    See snapshot here from google console: https://prnt.sc/vkbdv6

    I tried checking the error logs from Stripe Dashboard also.
    See snapshot of error log here (page 1): https://prnt.sc/vkbgf8
    See snapshot of error log here (page 2): https://prnt.sc/vkbgf3

    Kindly help please asap.

    Thanks!

    (note: this payment is for Malaysia market)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tijosh

    (@tijosh)

    Hi @johnnee,

    Can you give us an idea about how you are using the Stripe API? Has the WooCommerce Stripe extension been customized with code at all?

    Can you share a Stripe request/response from the logs at WooCommerce > Status > Logs?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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