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Resolved adri38
(@adri38)

2 years, 4 months ago

Hi, I have installed and set up stripe plugin on my website but there are no fields for credit card details. There are not almost any plugins and I really dont know what to do. Also payment button is weird is messed up somehow. Thank you:)

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support George S.a11n
(@gsorkpor)

2 years, 4 months ago

Hi there!

Thanks for getting in touch with us!

I understand you’re having issues with your Stripe plugin.

To allow us to look closely at your current setup and confirm your eligibility for support, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks!
Thread Starter adri38
(@adri38)

2 years, 4 months ago
Sure, here it is:
```
### WordPress Environment ###

WordPress address (URL): https://primavera.baby
Site address (URL): https://primavera.baby
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: sk_SK
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.32
PHP Post Max Size: 1 GB
PHP Time Limit: 1500
PHP Max Input Vars: 2000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.36-MariaDB-log-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.7.2
WC Database Prefix: wpri_
Celková ve?kos? databázy: 20.29MB
Ve?kos? údajov v databáze: 19.62MB
Ve?kos? indexu databázy: 0.67MB
wpri_woocommerce_sessions: Dáta: 0.06MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_api_keys: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_attribute_taxonomies: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_downloadable_product_permissions: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_order_items: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_order_itemmeta: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_tax_rates: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_woocommerce_tax_rate_locations: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_shipping_zones: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_shipping_zone_locations: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_shipping_zone_methods: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_payment_tokens: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_payment_tokenmeta: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_log: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_actionscheduler_actions: Dáta: 0.05MB + Index: 0.03MB + Engine MyISAM
wpri_actionscheduler_claims: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_actionscheduler_groups: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_actionscheduler_logs: Dáta: 0.03MB + Index: 0.02MB + Engine MyISAM
wpri_commentmeta: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_comments: Dáta: 0.01MB + Index: 0.01MB + Engine MyISAM
wpri_e_events: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_e_submissions: Dáta: 0.00MB + Index: 0.03MB + Engine MyISAM
wpri_e_submissions_actions_log: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_e_submissions_values: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_links: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_custom_fields: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_dynamic_segment_filters: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_feature_flags: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_forms: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_log: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_mapping_to_external_entities: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletters: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_links: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_option: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_option_fields: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_newsletter_posts: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_segment: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_templates: Dáta: 1.04MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_scheduled_tasks: Dáta: 0.01MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_scheduled_task_subscribers: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_segments: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_sending_queues: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_settings: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_bounces: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_clicks: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_forms: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_newsletters: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_opens: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_unsubscribes: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_woocommerce_purchases: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_stats_notifications: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_subscribers: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_subscriber_custom_field: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_subscriber_ips: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_subscriber_segment: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_user_agents: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_user_flags: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_options: Dáta: 3.54MB + Index: 0.08MB + Engine MyISAM
wpri_postmeta: Dáta: 12.94MB + Index: 0.23MB + Engine MyISAM
wpri_posts: Dáta: 1.87MB + Index: 0.07MB + Engine MyISAM
wpri_termmeta: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_terms: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_term_relationships: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_term_taxonomy: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_usermeta: Dáta: 0.01MB + Index: 0.01MB + Engine MyISAM
wpri_users: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_admin_notes: Dáta: 0.04MB + Index: 0.00MB + Engine MyISAM
wpri_wc_admin_note_actions: Dáta: 0.02MB + Index: 0.01MB + Engine MyISAM
wpri_wc_category_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_customer_lookup: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_download_log: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_order_coupon_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_order_product_lookup: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_order_stats: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_order_tax_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_product_attributes_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_product_download_directories: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_product_meta_lookup: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_rate_limits: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_reserved_stock: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_tax_rate_classes: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_webhooks: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 46
elementor_library: 25
mailpoet_page: 1
nav_menu_item: 3
page: 21
post: 2
product: 3
product_variation: 24
revision: 329
shop_coupon: 1
shop_order: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (9) ###

Drag and Drop Multiple File Upload for WooCommerce: Glen Mongaya – 1.0.7
Elementor Pro: Elementor.com – 3.7.3
Elementor: Elementor.com – 3.6.8
UpdraftPlus - Záloha/Obnova: UpdraftPlus.Com
DavidAnderson – 1.22.23

WooCommerce Stripe Gateway: WooCommerce – 6.9.0
WooCommerce Shipping & Tax: WooCommerce – 1.26.3
WooCommerce: Automattic – 7.0.0
CoDesigner Pro: Codexpert – 3.4.1
CoDesigner: Codexpert – 3.6

### Inactive Plugins (2) ###

Jetpack: Automattic – 10.7
WooCommerce PayPal Payments: WooCommerce – 1.9.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: 
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Slug pre obchod: #339 - /shop/
Ko?ík: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Pokladňa: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
M?j ú?et: #342 - /my-account/
V?eobecné obchodné podmienky: #443 - /obchodne-podmienky/

### Theme ###

Name: Hello Elementor
Version: 2.5.0 (aktualizácia na verziu 2.6.1 je dostupná)
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – Ak upravujete WooCommerce na rodi?ovskej téme
ktorú ste nevytvorili
odporú?ame pou?i? odvodenú tému. Pre?ítajte si návod Ako vytvori? odvodenú tému.

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-01 15:53:59 +00:00
Options: ?
Notes: 106
Onboarding: completed

### Action Scheduler ###

Ozna?i? ako vybavenú: 148
Oldest: 2022-10-01 07:07:52 +0000
Newest: 2022-10-31 20:50:17 +0000

Vybavuje sa: 2
Oldest: 2022-11-01 09:14:12 +0000
Newest: 2022-11-01 09:14:12 +0000

### Status report information ###

Generated at: 2022-10-31 20:50:57 +00:00
```
sorry it is in slovak I can change it if necessary
xue28 (woo-hc)
(@xue28)

2 years, 4 months ago
Hi @adri38

Thanks for sending the System Status Report.

I checked your site, however, I was not able to proceed adding a product to cart due to a file upload requirement.

WC Database Version: 5.7.2

As a first step, please update your WooCommerce database by going to WooCommerce > Status > Tools > Update Database.
```
Ko?ík: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Pokladňa: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
```
Your Cart and Checkout pages are not containing the proper shortcodes. Can you please add them first and see if this works?

For Cart: [woocommerce_cart]
For Checkout: [woocommerce_checkout]

Let us know how it goes!
Thread Starter adri38
(@adri38)

2 years, 4 months ago
Hi,
so I have changed the file upload requirement so you should be able to put the item to the card now. Then I have updated database:
### WordPress Environment ###

WordPress address (URL): https://primavera.baby
Site address (URL): https://primavera.baby
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: sk_SK
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.32
PHP Post Max Size: 1 GB
PHP Time Limit: 1500
PHP Max Input Vars: 2000
cURL Version: 7.71.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.36-MariaDB-log-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wpri_
Celková ve?kos? databázy: 20.36MB
Ve?kos? údajov v databáze: 19.66MB
Ve?kos? indexu databázy: 0.70MB
wpri_woocommerce_sessions: Dáta: 0.06MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_api_keys: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_attribute_taxonomies: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_downloadable_product_permissions: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_order_items: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_order_itemmeta: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_tax_rates: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_woocommerce_tax_rate_locations: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_shipping_zones: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_shipping_zone_locations: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_shipping_zone_methods: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_payment_tokens: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_payment_tokenmeta: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_woocommerce_log: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_actionscheduler_actions: Dáta: 0.05MB + Index: 0.04MB + Engine MyISAM
wpri_actionscheduler_claims: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_actionscheduler_groups: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_actionscheduler_logs: Dáta: 0.04MB + Index: 0.03MB + Engine MyISAM
wpri_commentmeta: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_comments: Dáta: 0.01MB + Index: 0.01MB + Engine MyISAM
wpri_e_events: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_e_submissions: Dáta: 0.00MB + Index: 0.03MB + Engine MyISAM
wpri_e_submissions_actions_log: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_e_submissions_values: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_links: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_custom_fields: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_dynamic_segment_filters: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_feature_flags: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_forms: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_log: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_mapping_to_external_entities: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletters: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_links: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_option: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_option_fields: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_newsletter_posts: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_segment: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_newsletter_templates: Dáta: 1.04MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_scheduled_tasks: Dáta: 0.01MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_scheduled_task_subscribers: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_segments: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_sending_queues: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_settings: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_bounces: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_clicks: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_forms: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_newsletters: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_opens: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_unsubscribes: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_statistics_woocommerce_purchases: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_stats_notifications: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_subscribers: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_mailpoet_subscriber_custom_field: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_subscriber_ips: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_subscriber_segment: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_user_agents: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_mailpoet_user_flags: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_options: Dáta: 3.54MB + Index: 0.08MB + Engine MyISAM
wpri_postmeta: Dáta: 12.94MB + Index: 0.23MB + Engine MyISAM
wpri_posts: Dáta: 1.90MB + Index: 0.07MB + Engine MyISAM
wpri_termmeta: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_terms: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_term_relationships: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_term_taxonomy: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_usermeta: Dáta: 0.01MB + Index: 0.01MB + Engine MyISAM
wpri_users: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_admin_notes: Dáta: 0.04MB + Index: 0.00MB + Engine MyISAM
wpri_wc_admin_note_actions: Dáta: 0.02MB + Index: 0.01MB + Engine MyISAM
wpri_wc_category_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_customer_lookup: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_download_log: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_order_coupon_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_order_product_lookup: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_order_stats: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_order_tax_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_product_attributes_lookup: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_product_download_directories: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_product_meta_lookup: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_rate_limits: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_reserved_stock: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM
wpri_wc_tax_rate_classes: Dáta: 0.00MB + Index: 0.01MB + Engine MyISAM
wpri_wc_webhooks: Dáta: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 49
elementor_library: 25
mailpoet_page: 1
nav_menu_item: 3
page: 21
post: 2
product: 3
product_variation: 24
revision: 334
shop_coupon: 1
shop_order: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (9) ###

Drag and Drop Multiple File Upload for WooCommerce: Glen Mongaya – 1.0.7
Elementor Pro: Elementor.com – 3.7.3
Elementor: Elementor.com – 3.6.8
UpdraftPlus – Záloha/Obnova: UpdraftPlus.Com
DavidAnderson – 1.22.23

WooCommerce Stripe Gateway: WooCommerce – 6.9.0
WooCommerce Shipping & Tax: WooCommerce – 1.26.3
WooCommerce: Automattic – 7.0.0
CoDesigner Pro: Codexpert – 3.4.1
CoDesigner: Codexpert – 3.6

### Inactive Plugins (2) ###

Jetpack: Automattic – 10.7
WooCommerce PayPal Payments: WooCommerce – 1.9.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Slug pre obchod: #339 – /shop/
Ko?ík: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Pokladňa: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
M?j ú?et: #342 – /my-account/
V?eobecné obchodné podmienky: #443 – /obchodne-podmienky/

### Theme ###

Name: Hello Elementor
Version: 2.6.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – Ak upravujete WooCommerce na rodi?ovskej téme
ktorú ste nevytvorili
odporú?ame pou?i? odvodenú tému. Pre?ítajte si návod Ako vytvori? odvodenú tému.

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-01 15:53:59 +00:00
Options: ?
Notes: 106
Onboarding: completed

### Action Scheduler ###

Ozna?i? ako vybavenú: 168
Oldest: 2022-10-02 08:01:43 +0000
Newest: 2022-11-01 07:24:29 +0000

Vybavuje sa: 2
Oldest: 2022-11-01 09:14:12 +0000
Newest: 2022-11-01 09:14:12 +0000

### Status report information ###

Generated at: 2022-11-01 07:52:27 +00:00
`

But actually I really dont know how to change those shortcodes ?? I was already googleing it but without success:(

Thank you for your help,
Hlavova
Plugin Support George S.a11n
(@gsorkpor)

2 years, 4 months ago

Hi @adri38,

Thanks for updating your WooCommerce database!

Unfortunately, I’m still not able to get past the file upload feature due to the restrictions.

To change the Cart and Checkout shortcodes, please go to:

1. Pages
2. Click Edit link on either of the pages
3. Click the “+” sign and add a Shortcode block if there’s none on the page already. You can search for the keyword “shortcode” in the search field.
4. Copy and paste the shortcodes for the respective pages in the Write shortcode here… text field.
5. Click the Update button to save changes

For Cart: [woocommerce_cart]
For Checkout: [woocommerce_checkout]

When done, please test again and let us know how it goes. If the issue still persists after completing the steps suggested above, please send us a screenshot of the checkout page.
If you don’t already have a screenshot service installed, here is a free option: https://snipboard.io – please follow the instructions on the page, then paste it here in your response.

Thread Starter adri38
(@adri38)

2 years, 4 months ago

Hi, thank you very much I was following your instructions but when I was trying to drag and drop shortcode block I wasnt able to insert it there. Maybe it is because I am using elementor?
Hlavova

anastas10s
(@anastas10s)

2 years, 4 months ago

Hi there @adri38 ??

In that case, feel free to follow the instruction on how to do so, using Elementor.

I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)

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