Stripe Fees not accurately shown when an upsell is purchased

I have found that when a customer accepts an upsell, the “Stripe Fees” that WooCommerce show are only for the first transaction – the Stripe fees associated with the upsell are not shown. We sync transactions including Stripe fees to our accounting software (Xero) and so this is causing the totals not to match.

Here is a screenshot showing a transaction in WooCommerce – you can see the Stripe fees are just $5.90.

However those fees are for the first product, NOT the upsell.

(Note: The upsell was then refunded which is shown here too).

Here is a screenshot from Stripe showing the transactions – you can see that the $5.90 was only the fee for the first transaction. The one-time-offer (upsell) had additional fees of $10.40, but this is not listed in WooCommerce.

I’m guessing this is something that WP Funnels needs to update? So that when an upsell happens, the Stripe fees recorded in WooCommerce are updated too?

It would be great if this could be done, because then when our accounting software syncs transactions and Stripe fees, the totals will match. Or if there is something I can do in the settings, please let me know.

• This topic was modified 1 week, 3 days ago by jodamo5.