Stripe Fields Do Not Load

  • Resolved SrDusky

    (@srdusky)


    4 years, 7 months ago

    The site has been working fine for months. Not sure at which point it stopped working – probably in the last month.

    Once there’s an item in the cart, you can visit this page (which only has WooCommerce things):

    https://www.tentativerulings.org/checkout-temporary/

    You will see that these are never replaced:
    — a Stripe Element will be inserted here. —

    If there’s no item in the cart, you can visit the homepage and click on “Sign Up Today” button in the top right corner:
    https://www.tentativerulings.org/

    Then you can try the woo-commerce-assets-only page:
    https://www.tentativerulings.org/checkout-temporary/

    Here are some plugins we use (all up to date):
    Flexible Checkout Fields
    WooCommerce
    WooCommerce Stripe Gateway
    WooCommerce Subscriptions

    Thanks for any help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Senff – a11n

    (@senff)

    Hey @srdusky

    I checked your site but wasn’t able to see the issue; after selecting the “SIGN UP TODAY” link and going to the checkout process, I was able to enter credit card numbers, as you can see in this screenshot:


    Image link: https://d.pr/i/0iSHhQ

    Does this still happen for you, and if so, is that in a particular browser/device?

    Thread Starter SrDusky

    (@srdusky)

    @senff,

    It was failing yesterday (Mac: Chrome, Safari, Firefox) but it looks good today. We had upgraded to the latest version of “WooCommerce Stripe Gateway” and did not see our issue fixed. Maybe we were being served a cache.

    Thanks for your help.

    Plugin Support Senff – a11n

    (@senff)

    Glad it’s working now! I’ll mark this thread as resolved, but if you need any further help, please feel free to post a new message.

Viewing 3 replies - 1 through 3 (of 3 total)
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