Stripe for Woocommerce – credit cards work fine,but not Google Pay, why and how

  • Resolved alexiusgrey

    (@alexiusgrey)


    1 year, 2 months ago

    I installed this official plugin by Woocommerce, and visa/mastercard payment method is working, but when I try Google Pay – it fails. I see the popup with my address, the price, the delivery method, click to buy, and it’s the error. Of course I enabled stripe in settings.

    I tried to deactivate other plugins.

    Then I tried to install the plugin with high rating – Payment Plugins for Stripe WooCommerce. It doesn’t work at all. From it I’ve read that for Google Pay I need merchant id. I pasted my own – didn’t help. Maybe that’s the reason – clients don’t have Google Pay, so maybe they have to integrate it with their stripe account? Cause the card was integrated. I don’t know.

    In this plugin there is nothing about merchant id, at least cards work, and the second plugin doesn’t work at all – cards too. The log is about nothing

    2023-09-27T13:40:08+00:00 DEBUG 
====Stripe Version: 7.6.0====
====Start Log====
payment_intents request: Array
(
    [amount] => 150
    [currency] => eur
    [payment_method_types] => Array
        (
            [0] => card
        )

    [capture_method] => automatic
)

====End Log====


2023-09-27T13:40:19+00:00 DEBUG 
====Stripe Version: 7.6.0====
====Start Log====
payment_intents request: Array
(
    [amount] => 150
    [currency] => eur
    [payment_method_types] => Array
        (
            [0] => card
        )

    [capture_method] => automatic
)

====End Log====

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Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @alexiusgrey ??

    Thank you for contacting Woo support!

    Stripe for Woocommerce – credit cards work fine,but not Google Pay, why and how

    I understand a few things are going on here. While the log shared above appears to be from the WooCommerce Stripe Payment Gateway plugin, the one I can see active on the site’s Checkout page is another:

    Direct link to image: https://snipboard.io/SHxMpZ.jpg

    Furthermore, the currently active theme appears to have been developed by yourself (kudos!) :

    Direct link to image: https://snipboard.io/pRZhyq.jpg

    As a first step, could you clarify if you are able to reproduce the issue with a default theme, like Storefront theme (linked here), only the WooCommerce and WooCommerce Stripe Payment Gateway plugins activated, and the Express checkouts activated like so, please?

    I hope this is helpful! Once I hear back from you, I will be happy to investigate this further.

    Thread Starter alexiusgrey

    (@alexiusgrey)

    Yes, the theme is self-made, from underscore, without builders.

    I tried the storefront and 2021 or 2020, I don’t remember which of this two. The green. Was the same. Now the another plugin is active. I tried another two and don’t knoe does it work correctly. I could buy with android and windows, the client has some issues on iphone, so maybe it’s not ready yet too.

    Also I need your PayPal plugin – may I ask there – not to do multiple topics, you are the same author. As I understand the account has to be without limits and limits can be the reason of issue?

    Saif

    (@babylon1999)

    Hello @alexiusgrey,

    I understand the issue also happens with the Storefront theme, correct?

    Are you trying to place an order as a guest using an email that is already registered on your site as a customer?

    I am asking because what you’re describing aligns with what’s discussed in this report: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2430

    As for any PayPal-related questions, please reach out to the plugin author directly. If you’re using our official PayPal solution, please open a thread here: https://www.ads-software.com/support/plugin/woocommerce-paypal-payments/


    Look forward to hearing back from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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