Stripe form not working

I’m having this issue with a site as well. What version are you on? I’m on Version 4.1.14 of the plugin and WooCommerce Version 3.5.5.

We’re on WordPress 5.1. Could it be a conflict with that?

Hi @mdkamrulislam093,

I just took a look at your site and I think you might have a caching issue. I say this because the site guesses my location via Geolocation and when I change the billing country, the fields don’t change to reflect the new location.

This could be part of the problem you’re dealing with. If you have a caching plugin installed, I’d recommend clearing the cache and then disabling the plugin.

If your host has caching enabled, you’ll want to ask them to make sure that the Cart, Checkout & My Account pages are excluded from the cache.

If all of that fails, you may be experiencing a conflict with your theme or with another plugin.
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The best way to determine this is to:
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• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each one, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

@matthall-1,

You haven’t provided a link to your site or any information about it that would help with a diagnosis, so I’m not able to guess what the situation might be. I’m pretty sure it’s not a conflict with the versions of WooCommerce & WordPress that you have as I have a couple of sites running all the latest versions with no issue whatsoever.

You might benefit from following some of the advice I provided above as well.

I’ve met the same issue.
And the cause is a chrome extension. (in my case, it’s uBlock.
The form work correctly after turning off the extension.

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The error message below was displayed on the browser console.

Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://js.stripe.com') does not match the recipient window's origin ('null').

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thank you for providing a great plugin.

• This reply was modified 5 years, 8 months ago by gumi00.

Hi @gumi00,

Thank you for letting us know in your particular issue that it was uBlock as the culprit. I know this was a Chrome extension, but do you have the same issue in Firefox or MS Edge? Curious if it is global or not – I am running Firefox myself on a Mac and MS Edge on Windows X and I am not seeing the same javascript as the OP.

Please let us know ??

Hi @gumi00,

We have not heard back from you in a while, so I will go ahead and close this thread. If you have further questions or issues please open a new thread.