Stripe Installed and Disabled – Breaks Checkout

HI @integrations,

Are you using a multisite? can you post your WooCommerce status report from WooCommerce >> status?

Cheers!

Hi @spraveenitpro,

Its not a multisite.

I have tried this on a few sites.

This site does have https enabled – not sure why thats not registering in this report.
To replicate the issue:

Install the stripe plugin – activate it – do not add a stripe api key – confirm its not enabled in the backend here.
wp-admin/admin.php?page=wc-settings&tab=checkout&section=stripe

If you go to the checkout page and you get the error in the console. This causes other javascript on the page to not run correctly.

A simple fix is for the user to de-activate the stripe plugin – but if its not enabled then why is the code running on the checkout page?

### WordPress Environment ###

WC Version: 3.2.6
Log Directory Writable: ?
WP Version: 4.9
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.22
PHP Post Max Size: 100 MB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.41.0
OpenSSL/1.0.2a

SUHOSIN Installed: –
MySQL Version: 5.7.17
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.2.6
WC Database Prefix: arhd_
MaxMind GeoIP Database: ?
Total Database Size: 2.92MB
Database Data Size: 2.32MB
Database Index Size: 0.60MB
arhd_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
arhd_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
arhd_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
arhd_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
arhd_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
arhd_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
arhd_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
arhd_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
arhd_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
arhd_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
arhd_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
arhd_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
arhd_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
arhd_woocommerce_log: Data: 0.02MB + Index: 0.02MB
arhd_commentmeta: Data: 0.00MB + Index: 0.00MB
arhd_comments: Data: 0.00MB + Index: 0.01MB
arhd_ksp_layers: Data: 0.02MB + Index: 0.00MB
arhd_ksp_sliders: Data: 0.02MB + Index: 0.00MB
arhd_ksp_slides: Data: 0.02MB + Index: 0.00MB
arhd_links: Data: 0.00MB + Index: 0.00MB
arhd_options: Data: 1.55MB + Index: 0.12MB
arhd_postmeta: Data: 0.11MB + Index: 0.03MB
arhd_posts: Data: 0.06MB + Index: 0.02MB
arhd_revslider_css: Data: 0.13MB + Index: 0.00MB
arhd_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB
arhd_revslider_navigations: Data: 0.02MB + Index: 0.00MB
arhd_revslider_sliders: Data: 0.02MB + Index: 0.00MB
arhd_revslider_slides: Data: 0.02MB + Index: 0.00MB
arhd_revslider_static_slides: Data: 0.02MB + Index: 0.00MB
arhd_termmeta: Data: 0.02MB + Index: 0.03MB
arhd_terms: Data: 0.00MB + Index: 0.01MB
arhd_term_relationships: Data: 0.00MB + Index: 0.00MB
arhd_term_taxonomy: Data: 0.00MB + Index: 0.00MB
arhd_usermeta: Data: 0.01MB + Index: 0.01MB
arhd_users: Data: 0.00MB + Index: 0.01MB

### Post Type Counts ###

attachment: 8
custom_css: 1
nav_menu_item: 11
page: 8
post: 1
product: 3
revision: 19
shop_order: 3
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (11) ###

All-in-One WP Migration: by ServMask – 6.60
Black Studio TinyMCE Widget: by Black Studio – 2.5.1
Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.15
Contact Form 7: by Takayuki Miyoshi – 4.9.1
Cyclone Slider Pro: by Nico Amarilla – 2.10.4
Divido Gateway for WooCommerce: by Divido Financial Services Ltd – 1.5.3 – Not tested with the active version of WooCommerce
Kadence Slider: by Kadence Themes – 2.2.0
Slider Revolution: by ThemePunch – 5.4.5.1
Page Builder by SiteOrigin: by SiteOrigin – 2.5.14
WooCommerce Stripe Gateway: by WooCommerce – 4.0.4
WooCommerce: by Automattic – 3.2.6

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #10 - /
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Virtue - Premium Child
Version: 1.0.0
Author URL: https://haymilcomputers.com
Child Theme: ?
Parent Theme Name: Virtue - Premium
Parent Theme Version: 4.2.4
Parent Theme Author URL: https://www.kadencethemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: virtue_premium/woocommerce/archive-product.php
virtue_premium/woocommerce/content-product.php
virtue_premium/woocommerce/content-product_cat.php
virtue_premium/woocommerce/content-single-product.php
virtue_premium/woocommerce/loop/loop-end.php
virtue_premium/woocommerce/loop/loop-start.php
virtue_premium/woocommerce/loop/rating.php
virtue_premium/woocommerce/loop/sale-flash.php
virtue_premium/product-searchform.php
virtue_premium/woocommerce/single-product/add-to-cart/external.php
virtue_premium/woocommerce/single-product/add-to-cart/grouped.php
virtue_premium/woocommerce/single-product/add-to-cart/simple.php
virtue_premium/woocommerce/single-product/add-to-cart/variable.php
virtue_premium/woocommerce/single-product/product-image.php
virtue_premium/woocommerce/single-product/product-thumbnails.php
virtue_premium/woocommerce/single-product/related.php
virtue_premium/woocommerce/single-product/sale-flash.php
virtue_premium/woocommerce/single-product/title.php
virtue_premium/woocommerce/single-product/up-sells.php
virtue_premium/woocommerce/single-product.php
virtue_premium/woocommerce/taxonomy-product_cat.php
virtue_premium/woocommerce/taxonomy-product_tag.php

Thanks for the System Status Report! I managed to reproduce the same problem on a test site. This doesn’t look right to me, so I reported this a bug in the plugin repo. You can keep track of the progress here:

https://github.com/woocommerce/woocommerce-gateway-stripe/issues/508

Have a great day!