Stripe Integration Issue

@h2night,

Thank you for your post.

We’re sorry about the issue you’re experiencing.

Unfortunately, we’re not allowed to offer support for Stripe integration on WordPress forums, however, we’re happy to help you if you’ve already contacted us. You should receive a reply within 24-48 hours.

Actually, there is only one ticket open with stripe questions. I’m very sure you will get a reply right today.

Sometimes, some request are delayed, we thank you if you’ve contacted us again.

Thanks for your understanding.

Cheers

I submitted my latest support ticket on August 22nd (Monday) approximately 8pm Pacific time and it has been more than 48hrs. I haven’t heard back from Booking Ultra. Could I get a status update on this support ticket?

I post it here because I have no other ways to check the status. The only info I have for this ticket is the message “We have received your email. We will get in touch with you shortly.” after submitting.

Please help. Thank you,

Hello,

We’ve replied to all tickets related to stripe integration. It’s really hard to know if you’re the same person we’re responding to.

What you could do is including your WP nickname, that way we can track your issue.

We look forward to hearing from you.

Cheers

After I provide you the admin access to my website, I have not heard from you since. No response from you despite I sent at least 3 follow-up e-mail asking for status update across the past month. Not even a simple response that you’re looking into the problem.

I am completely moving away from your plugin