Stripe Not working for my subscription product

  • Resolved Jigar Bhanushali

    (@jigar-bhanushali)


    5 months ago

    Before I was using the stripe plugin from the funnel kit but then I tried this plugin and test with one order. All looks good but I noticed that my subscription orders failing and this is what I am seeing right now for subscription product order: https://nimb.ws/2csCQUu

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @jigar-bhanushali

    WooCommerce Subscriptions is marking the subscription as manual because you deactivated the FunnelKit plugin. Our plugin is designed to automatically migrate user info from plugins like WooCommerce Stripe Gateway. When WCS detects that the gateway_id associated with the order is not active, the subscription gets marked as manual.

    We haven’t added an automatic migration for the FunnelKit plugin because there hasn’t been any demand for that. We can take a look at adding that in the next release if you would like as we encourage users to choose Stripe Verified Partners for things as important as payment processing.

    Kind Regards

    Thread Starter Jigar Bhanushali

    (@jigar-bhanushali)

    yes please do something which helps for all. I lost 6-7 payments because of this issue. I thought the simple stripe configuration would help me. Thank You

    Plugin Author Payment Plugins

    (@mrclayton)

    I lost 6-7 payments because of this issue.

    It’s important to note this isn’t an “issue” with our plugin. It’s caused by the fact that you switched from an unsupported Stripe plugin.

    We will add support in the next release so that users can switch seamlessly.

    Kind Regards

    Thread Starter Jigar Bhanushali

    (@jigar-bhanushali)

    Yes, that is helpful. Thank You

Viewing 4 replies - 1 through 4 (of 4 total)
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