Stripe orders won’t autocomplete (paypal works fine)

  • Resolved asiegle

    (@asiegle)


    1 year, 10 months ago

    We have orders coming in from Paypal and their virtual order completes, however Stripe payments do not autocomplete, and the user is then not added to their membership or their LearnDash course as a result. We have the latest version of the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @asiegle

    Hello mate, could you write to our facebook page to request some access information? We provide you with the link below: https://www.facebook.com/quadlayers/

    Regards.

    Hi, I had the same issue, until I changed the Mode settings from “Virtual & Downloadable Orders” to “Virtual Orders” only. So that first settings does not seem to work. The orders that come in have the “Processing” status. (Sorry, I don’t have Facebook.)

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @arentsen

    Hello mate, I am afraid that without being able to enter your admin dashboard to try to replicate a test environment with your settings we cannot provide you with a solution, you can send us a message to our facebook page or start a ticket on our premium support platform: https: https://quadlayers.com/account/support/

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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