Stripe Payment Issue

  • Resolved Sal B

    (@sbaldovinos)


    11 months ago

    When a user goes to submit a listing and goes to the checkout page, when selecting “Credit/Debit Cards” radio field, it clears the entire form (all fields above the payment field) and the stripe card cards fields are hidden and will not show.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Sorry for this inconvenience. Don’t see this type of issue here. Which theme are you using? Could you check by deactivating third party plugin if any conflict issue there?

    Please, create ticket from our site for pro feature related issues.

    Thank you

    Thread Starter Sal B

    (@sbaldovinos)

    We’re using Divi for the theme and various plugins. I’ll make a ticket in the Pro account.

    Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Okay. I am marking the ticket as resolved since it’s pro feature related issue. You can continue ticket there.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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