Stripe Payment issuse

  • Resolved plagspire

    (@plagspire)


    10 months, 3 weeks ago

    Hello guys,

    seems that real stripe payment add on doesn’t work properly. It works perfectly with the sandbox but when we switch to the real environment the page doesn’t load the div and we get the following error from : 

    Uncaught IntegrationError: The selector you specified (#masteriyo-stripe-payment-element) applies to no DOM elements that are currently on the page.
Make sure the element exists on the page before calling mount().
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  • Plugin Author masteriyo

    (@masteriyo)

    Hi there,

    The Stripe payment integration does not have such an issue. It might be the configuration issue so we recommend you follow this documentation: https://docs.masteriyo.com/premium-addons/stripe-payment-gateway. Especially the Payment intent part while creating the event.

    According to the WordPress Support community guidelines, we can not continue the premium product support here because this support forum is for free plugin users. Please go through this link: https://masteriyo.com. You will find the live chat option to contact our support representative.

    Regards!

Viewing 1 replies (of 1 total)
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