• Resolved pipd

    (@pipd)


    I have installed a payment page but for some reason when you input the information (name, email etc) the information appears on top of the placeholder and not underneath. Is there something I can do to rectify this?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Gaucho Plugins

    (@gauchoplugins)

    @pipd thank you kindly for reaching out.

    It seems like there is some conflicting code coming in from the active theme or another plugin.

    To avoid having to deactivate any other plugins or themes, as a workaround for now, would you attempt to implement this custom CSS in the Elementor widget settings for the form itself?

    #top .input-text, #top input[type="text"]  {
          padding: 8px 6px 0px 8px !important;
    }
    
    input {
         height: 100% !important;
    }

    It should only apply to this form and avoid being placed anywhere else on the site except for other Payment Page forms.

    If that does not work, would you please contact us at [email protected] to get this resolved?

    Looking forward to hearing from you.

    Thread Starter pipd

    (@pipd)

    Thank you for getting back to me. Unfortunately, I am using a free version and would need to upgrade to be able to add CSS code. Is there any way around this?

    Plugin Contributor Gaucho Plugins

    (@gauchoplugins)

    For sure. You can use a plugin like this:

    https://www.ads-software.com/plugins/custom-css-js/

    However, it may affect other forms on your site, in which case I’d also ask you to contact us via email for resolution with our development team.

    Thread Starter pipd

    (@pipd)

    Hero’s don’t always wear capes! Thank you this works, you are my hero!!! Many thanks for your quick reply and assistance.

    Plugin Contributor Gaucho Plugins

    (@gauchoplugins)

    @pipd – very happy to hear it!

    If you wouldn’t mind please kindly leaving us a review it would mean the world to our team. It truly helps us get the plugin out into the world for others to use and provide even better support in the future.

    Happy to help with anything else ??

    Thread Starter pipd

    (@pipd)

    Done, with pleasure. Thanks again for the fantastic speedy advise.

    Good luck for the future.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stripe Payment Page input fields’ is closed to new replies.