Stripe plugin seems to slow my site down a lot!

  • Resolved Jason

    (@crazy4datin)


    1 year, 3 months ago

    Hello there

    I need some advice as I have this issue where when I use this stripe plugin which I am happy with it causes my site to load very slowly

    Sometimes even taking 8 seconds to fully load

    https://gtmetrix.com/reports/reightgoodbikes.co.uk/m9kKXF0B/

    I am pretty unsure what is going wrong, but trying to troubleshoot this plugin to see if there is something i can do to improve my page performance

    Any help appreciated thanks

    J

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi J,

    Thanks for reaching out!

    I understand that the Stripe plugin seems to cause a slow load on your site, is this correct?

    While this specific forum is dedicated to support related to the free WooCommerce core plugin, I’d be happy to provide a few suggestions on how to troubleshoot the issue.

    Unfortunately, the GTMetrix report you shared is no longer available as it is expired and pending purge, so I went ahead and generated a new report for your site, and there seem to be no indications of heavy loads from Stripe in the Waterfall.

    It’s possible that you may be experiencing an issue coming from a theme/plugin conflict.

    The first thing I’d suggest is to check if this issue happens with a default theme, such as Storefront, active on your site and then deactivate all other plugins except for WooCommerce and Stripe.

    You can read more on how to perform a conflict test here:

    Should you need any further help with this, if you are using the WooCommerce Stripe Payment Gateway plugin, please create a new topic in the appropriate forum linked below:

    https://www.ads-software.com/support/plugin/woocommerce-gateway-stripe/#new-topic-0

    Hope this helps!

Viewing 1 replies (of 1 total)
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