Stripe Pop-up not loading

Hi, are you currently using a cache plugin in your site? If you are, can you clear the cache and then carry out a test.

Did you enter the correct APIs from your Stripe account?

Let me know if the above helps you.

Thank you

Hi,

I don’t use a cache plugin. I have installed one for clear the cache but I have the same result.

For API’s Stripe I have upgraded at the last version and with no result.

What do you think about that ?

Thank you. Best regards.

Hi, can you share the URL to your cart page?

Thank you

Hi,

That’s my URL card page :
https://ayikoo.com/?page_id=2594

For the moment, I have enable the Legacy Checkout API. It’s Ok or I put at the last version ?

Thank. Best regards.

Thank you for sharing more information. I have submitted a message to the developers to investigate further your issue.

Kind regards

We will need to see the issue on your site to find any clues about it. So you need to disable the legacy option so we can view the issue on your site.

Also, it is worth doing the following test:
https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Hi,

I have doing the test but it’s not a conflict problem with the theme or the other plugins.

So now, I have disable the legacy option. If you need the wordpress login, let me say.

Thank. Best regards.

I just tested the buy button and the payment popup works fine for me. I checked using Google Chrome and Firefox browsers.

Maybe there is some caching or cookie related issue happening on your browser. Try clearing your browser’s cache and cookies. You can check it from a different computer to confirm if the issue is with your browser or the site.

Hi,

I have try with an other computer and it’s works.

Thanks a lot for your time.

Best regards.