stripe problem

  • Resolved oumk

    (@oumk)


    5 years, 7 months ago

    hello,

    when i try to pay with stripe i have this message => No such source: src_1EQuEYKOJW7oy4rtzzz2homv; a similar object exists in test mode, but a live mode key was used to make this request.

    i contact stripe support and they answer me this => So what this means is that when the charges are being created the sources are being created with the test API keys rather than the live ones.So what you will need to do here is reach out to Woocommerce and have let them know that the sources are being created with the test API keys and they need to be switched over. I do hate redirecting you but, I would not have the access to adjust this on my end as it needs to be done by Woocommerce. The good news is that this should be resolved quickly and easily by Woocommerce.

    can you help me? thank you

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello,

    Actually, in this case, you need to log in your own account on your site, go to “My Account” -> “Payment methods” and remove the test card.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey there @oumk

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘stripe problem’ is closed to new replies.