Stripe supports Maestro, while you – the official partner – do not

  • Resolved nejcox

    (@nejcox)


    4 years, 9 months ago

    Stripe is supporting Maestro banking cards while you, the official partner, do not! In Europe we do not use American Express, but rather Maestro banking card, which is the most popular one. Go figure! Do you want people to flee to Shopify? Or use other payment gateways? Because that’s how to do it. It’s 2020 guys, it should be implemented yesterday. I have spoken.

    • This topic was modified 4 years, 9 months ago by nejcox.
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  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @nejcox –

    Only the payment methods that Stripe supports can be used. While those vary by country, you can see the full list on Stripe’s website:

    https://stripe.com/payments/features#cards

    You’ll see that Maestro is on the list of supported payment methods.

    Are you experiencing difficulties with accepting Maestro on your site?

    Thread Starter nejcox

    (@nejcox)

    Stripe should support Maestro also in Slovenia, where I’m using the extension, because they have Maestro’s logo on Slovenian Stripe page: https://stripe.com/en-si/pricing

    Cardinity payment gateway works fine with Maestro (it recognizes it), but WooCommerce for Stripe does not. Also there is no logo for Maestro.

    Maestro’s card number is longer than the standard xxxx-xxxx-xxxx-xxxx.

    So yes, I’m experiencing difficulties with accepting Maestro on my site.

    Stripe’s reply:
    “Alec from Stripe Support here – thanks for reaching out!

    I see that you’re trying to integrate Maestro payments into your WooCommerce site. It would be best to contact them about that integration as it may require a specific plugin on their end. You can contact them here: https://woocommerce.com/contact-us/”

    But I’m not so sure anymore. On Stripe dashboard:
    “Cards Live
    Accept Visa, Mastercard, and American Express payments from customers worldwide.”
    Maestro is not mentioned here.

    • This reply was modified 4 years, 9 months ago by nejcox.
    • This reply was modified 4 years, 9 months ago by nejcox.
    • This reply was modified 4 years, 9 months ago by nejcox.
    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @nejcox

    We should have got a reply to your quicker – sorry about that. I’ve logged an Issue on our GitHub about this to confirm if our extension handles Maestro cards – https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1167

    To confirm – Stripe.com the payment gateway do support Maestro cards but the support would be dependant on the integration.

    I’ll close off this support thread, please do follow along on the GitHub thread for more updates.

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