Stubborn “File not found (404 error) on a certain page

Hi @joshuanapper,

It looks like the problem is either in server config or .htaccess rules. Could you send me the contents of .htaccess file (you can find it in main directory where WordPress is hosted)?

It is also possible that there is /shows/ directory present in the main WP directory. If so, the .htaccess rewrite rules will not apply to URLs that starts with /shows/.

To be 100% sure, could you temp. deactivate my plugin and try to access any URL that contains /shows/ base?

Best regards,
Maciej

Hey Maciej,

Here is the .htaccess file

# BEGIN WP Rocket v3.4.4
# Use UTF-8 encoding for anything served text/plain or text/html
AddDefaultCharset UTF-8
# Force UTF-8 for a number of file formats
<IfModule mod_mime.c>
AddCharset UTF-8 .atom .css .js .json .rss .vtt .xml
</IfModule>
# FileETag None is not enough for every server.
<IfModule mod_headers.c>
Header unset ETag
</IfModule>
# Since we’re sending far-future expires, we don’t need ETags for static content.
# developer.yahoo.com/performance/rules.html#etags
FileETag None
<IfModule mod_alias.c>
<FilesMatch “\.(html|htm|rtf|rtx|txt|xsd|xsl|xml)$”>
<IfModule mod_headers.c>
Header set X-Powered-By “WP Rocket/3.4.4”
Header unset Pragma
Header append Cache-Control “public”
Header unset Last-Modified
</IfModule>
</FilesMatch>
<FilesMatch “\.(css|htc|js|asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip)$”>
<IfModule mod_headers.c>
Header unset Pragma
Header append Cache-Control “public”
</IfModule>
</FilesMatch>
</IfModule>
# Expires headers (for better cache control)
<IfModule mod_expires.c>
ExpiresActive on
# Perhaps better to whitelist expires rules? Perhaps.
ExpiresDefault “access plus 1 month”
# cache.appcache needs re-requests in FF 3.6 (thanks Remy ~Introducing HTML5)
ExpiresByType text/cache-manifest “access plus 0 seconds”
# Your document html
ExpiresByType text/html “access plus 0 seconds”
# Data
ExpiresByType text/xml “access plus 0 seconds”
ExpiresByType application/xml “access plus 0 seconds”
ExpiresByType application/json “access plus 0 seconds”
# Feed
ExpiresByType application/rss+xml “access plus 1 hour”
ExpiresByType application/atom+xml “access plus 1 hour”
# Favicon (cannot be renamed)
ExpiresByType image/x-icon “access plus 1 week”
# Media: images, video, audio
ExpiresByType image/gif “access plus 4 months”
ExpiresByType image/png “access plus 4 months”
ExpiresByType image/jpeg “access plus 4 months”
ExpiresByType image/webp “access plus 4 months”
ExpiresByType video/ogg “access plus 1 month”
ExpiresByType audio/ogg “access plus 1 month”
ExpiresByType video/mp4 “access plus 1 month”
ExpiresByType video/webm “access plus 1 month”
# HTC files (css3pie)
ExpiresByType text/x-component “access plus 1 month”
# Webfonts
ExpiresByType font/ttf “access plus 4 months”
ExpiresByType font/otf “access plus 4 months”
ExpiresByType font/woff “access plus 4 months”
ExpiresByType font/woff2 “access plus 4 months”
ExpiresByType image/svg+xml “access plus 1 month”
ExpiresByType application/vnd.ms-fontobject “access plus 1 month”
# CSS and JavaScript
ExpiresByType text/css “access plus 1 year”
ExpiresByType application/javascript “access plus 1 year”
</IfModule>
# Gzip compression
<IfModule mod_deflate.c>
# Active compression
SetOutputFilter DEFLATE
# Force deflate for mangled headers
<IfModule mod_setenvif.c>
<IfModule mod_headers.c>
SetEnvIfNoCase ^(Accept-EncodXng|X-cept-Encoding|X{15}|~{15}|-{15})$ ^((gzip|deflate)\s*,?\s*)+|[X~-]{4,13}$ HAVE_Accept-Encoding
RequestHeader append Accept-Encoding “gzip,deflate” env=HAVE_Accept-Encoding
# Don’t compress images and other uncompressible content
SetEnvIfNoCase Request_URI \
\.(?:gif|jpe?g|png|rar|zip|exe|flv|mov|wma|mp3|avi|swf|mp?g|mp4|webm|webp|pdf)$ no-gzip dont-vary
</IfModule>
</IfModule>
# Compress all output labeled with one of the following MIME-types
<IfModule mod_filter.c>
AddOutputFilterByType DEFLATE application/atom+xml \
application/javascript \
application/json \
application/rss+xml \
application/vnd.ms-fontobject \
application/x-font-ttf \
application/xhtml+xml \
application/xml \
font/opentype \
image/svg+xml \
image/x-icon \
text/css \
text/html \
text/plain \
text/x-component \
text/xml
</IfModule>
<IfModule mod_headers.c>
Header append Vary: Accept-Encoding
</IfModule>
</IfModule>
# END WP Rocket
# BEGIN HTTPS Redirection Plugin
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{SERVER_PORT} !^443$
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
</IfModule>
# END HTTPS Redirection Plugin
# BEGIN WordPress
# The directives (lines) between BEGIN WordPress and END WordPress are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress
# Wordfence WAF
<IfModule LiteSpeed>
php_value auto_prepend_file ‘/home/o3l8lkcztts9/public_html/wordfence-waf.php’
</IfModule>
<IfModule lsapi_module>
php_value auto_prepend_file ‘/home/o3l8lkcztts9/public_html/wordfence-waf.php’
</IfModule>
<Files “.user.ini”>
<IfModule mod_authz_core.c>
Require all denied
</IfModule>
<IfModule !mod_authz_core.c>
Order deny,allow
Deny from all
</IfModule>
</Files>
# END Wordfence WAF

I deactivated both my cache and your plugin and tried in a browser that was incognito. No luck. (given I did it right, and I think I did).

As for the /Shows/, I do have a page titled .com/shows/ the thought was to extend from there so like shows/stormtrackers. or shows/intothestorm. I have had it this setup for over year now with no issues. maybe I’m missing something.

If you need a login let me know. I have tried almost everything I could think of.

Thanks,
Josh

Hey Maciej,

So I figured it out on my end! For some really weird reason, there was a folder on the server as if you would manually add an HTML page into if doing a project that was named shows. So I had a page on my site named shows/stormtrackers but also on the server was a folder named shows/. Thus the server was trying to pull from that folder but couldn’t find any page file (if that makes sense). And now that I think about it, the 404 error was different than why my site typically shows for a 404. So definitely was a server/user weird error on my end!!

Thank you so much again!

Hi Josh,

No problem ?? That is what I initially thought:

It is also possible that there is /shows/ directory present in the main WP directory. If so, the .htaccess rewrite rules will not apply to URLs that starts with /shows/.

Best regards,
Maciej