Stuck after downloading 15 Facebook reviews

Sounds like it might be something in the review text or reviewer name itself that might be hanging up the plugin. Can you right-click on the page > inspect > then look for the console window. It should list some messages that might help figure out what is happening. Also, feel free to contact me through my website and I can dig into it further. ljapps.com

Hi jgwhite, thanks for your prompt feedback!

This is what I get in the console when I run “retrieve reviews”:

wprev_facebook.js?ver=1628786958:43 {data: Array(5), paging: {…}}
wprev_facebook.js?ver=1628786958:43 {data: Array(5), paging: {…}}
wprev_facebook.js?ver=1628786958:43 {data: Array(5), paging: {…}}
wprev_facebook.js?ver=1628786958:43 {data: Array(5), paging: {…}}
VM5757:1 POST https://*******.com/wp-admin/admin-ajax.php?_fs_blog_admin=true 403

So it seems to retrieve a 4th set of five (I can go into the data array and see the content, but then fails with that 403 error.

Try temporarily disabling any security plugins you might have and see if that helps. Some text in that 4th set might be tripping a firewall.

Unfortunately it is still happening, I disabled WordFence, Akismet antispam, jetpack, cache plugin, IP Geo Block, with no luck.

The content when I expand the 403 error message is not helpful, it just says stuff like

(anonymous)	@	VM10822:1
send	@	jquery.min.js?ver=3.6.0:2
ajax	@	jquery.min.js?ver=3.6.0:2
s.ajax.s.ajax	@	jquery-migrate.min.js?ver=3.3.2:2
S.<computed>	@	jquery.min.js?ver=3.6.0:2
success	@	wprev_facebook.js?ver=1628803781:95
c	@	jquery.min.js?ver=3.6.0:2
fireWith	@	jquery.min.js?ver=3.6.0:2
l	@	jquery.min.js?ver=3.6.0:2
i	@	jquery.min.js?ver=3.6.0:2
dispatch	@	jquery.min.js?ver=3.6.0:2
v.handle	@	jquery.min.js?ver=3.6.0:2

I checked the content of the 4th an it seems ok, also the content of paging:cursor:next and it also looks alright…

Strange. Can you post a link to the facebook page? or if you prefer email it to me using the contact form here?

https://ljapps.com/contact/